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Commercial Lines Account Manager

Z: Archived Office

 

Account Manager, Commercial Lines
Patriot Growth Insurance Services | Media, PA | Hybrid | Full-Time

Why This Role Matters

If you've built real relationships with clients, know how to navigate a difficult renewal, and hold yourself to a standard most people in this industry don't, this is the role that puts all of it to use.

Our commercial lines practice is growing, and this book reflects that. You'll manage a mix of small business, middle market, and complex/specialty accounts, the kind of range that keeps the work interesting and the skill set sharp, regardless of where you are in your career. The clients here expect a lot and remember who delivers. The producers here work with you, not around you. And the platform behind you — national carrier access, 150+ locations, a team that genuinely collaborates — means you're never solving a hard problem without the right resources in reach.

This is a role for someone who takes their book personally. If that's you, you'll feel it here.

How You'll Make an Impact

  • Own the renewal process from marketing strategy to delivery so that clients trust you as the person who has their back — not just the person who processes their paperwork.
  • Manage accounts across every industry segment so that your range of experience deepens with every renewal cycle, regardless of how much you already bring.
  • Lead the marketing and submission process — coordinating underwriters, carriers, and client stakeholders — so that when it's over, clients remember who made it easy.
  • Translate coverage forms, endorsements, and exposures into clear, confident guidance so that clients make informed decisions instead of anxious ones.
  • Leverage Patriot's carrier relationships so that when a renewal or a hard market gets difficult, you're never navigating it without backup.
  • Partner with producers on strategy, retention, and new business so that the full value of what you know is in the room every time it matters.

Who You Are

  • You hold yourself to a standard your clients can feel — response times, accuracy, follow-through — without anyone needing to ask.
  • You think like a consultant, not a coordinator — you're already asking the "why" behind what clients need, not just executing the "what."
  • You stay calm when everything is urgent — renewal season, last-minute carrier changes, and competing deadlines are where you do your best work, not your worst.
  • You take ownership before anyone asks — if it's in your book, it's yours to protect and yours to grow.
  • You know how to work a room — whether it's a producer, an underwriter, or a client's CFO, you read the dynamic and adjust without losing your footing.
  • You're looking for a place that matches your ambition — whether that means building toward senior AM, a producer track, or practice leadership, you want an environment that grows with you.

What You Bring

Your Background:

  • Active Property & Casualty license
  • Meaningful experience managing a commercial lines book — enough to know what a hard renewal feels like and how to navigate one
  • Familiarity with an agency management system (AMS360, EPIC, or similar)
  • Working knowledge of policy forms, endorsements, and coverage analysis across major lines (property, GL, auto, umbrella, workers' comp)

Valuable Additions:

  • Experience with complex or specialty risks (construction, habitational, transportation, or similar)
  • Established carrier relationships across your markets
  • CIC, CISR, or CPCU designation

Why Patriot Growth Insurance Services

We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment.

We offer:

  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA), Health Savings Account (HSA), and Commuter Transit Programs
  • Company paid Short-Term Disability, Long-Term Disability, and Group Term Life
  • Company paid Employee Assistance Program
  • Paid Parental Leave
  • Paid holidays
  • Personalized PTO
  • 401(k) with employer match

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

About Patriot Growth Insurance Services

Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot's collaborative model delivers resources and strategic support to its agencies.

Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Equal Opportunity Employer

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

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