Commercial Account Manager
Commercial Lines Account Manager
Why This Role Matters
How You'll Make an Impact
- Build and maintain strong client relationships by delivering responsive service and understanding changing business insurance needs.
- Manage new and renewal business activities, including evaluating risk exposures and securing appropriate commercial insurance coverage solutions.
- Process endorsements, policy updates, renewals, and account servicing requests with accuracy and attention to detail.
- Partner with producers, underwriters, and internal stakeholders to support renewal strategies, retain business, and strengthen client relationships.
- Identify opportunities for account rounding and cross-selling, including umbrella, flood, business interruption, and other complementary coverages.
- Maintain accurate account documentation and ensure compliance with agency procedures, carrier requirements, and industry standards.
Who You Are
- Client-focused and committed to delivering exceptional service and support.
- A strong relationship builder who enjoys working closely with clients and internal partners.
- Organized and capable of balancing multiple priorities while meeting deadlines.
- Proactive in identifying opportunities to improve client outcomes and expand coverage solutions.
- Detail-oriented with a commitment to accuracy in policy administration and documentation.
- Collaborative and team-oriented while maintaining personal accountability.
- Dedicated to continuous learning and staying current on industry trends, carrier offerings, and commercial insurance products.
What You Bring
Day One:
- Active Georgia Property & Casualty Insurance License.
- 3-5 years of experience in insurance servicing, account management, or customer service.
- Strong client relationship management and consultative communication skills.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Office Suite and agency management systems.
- High attention to detail and commitment to accuracy in policy administration and documentation.
- Ability to collaborate effectively within a team-oriented environment.
- Commitment to confidentiality, professionalism, and ethical business practices.
- High School Diploma, GED, or Associate Degree in Business or a related field.
Valuable Additions:
- Commercial Lines insurance experience.
- Bachelor's degree in Business or a related field.
- Experience evaluating commercial risk exposures and supporting coverage placement activities.
- Familiarity with commercial insurance products, underwriting processes, and carrier guidelines.
- Experience identifying cross-selling or account expansion opportunities within an existing book of business.
- Knowledge of commercial coverages such as umbrella, flood, and business interruption insurance.
Real Benefits for Real Life
- Multiple medical plan options, with preventive care covered at 100%
- Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
- Employer-paid short-term and long-term disability coverage
- Paid parental leave
- Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
- Competitive 401(k) company match to help you build your financial future
- Comprehensive dental and vision coverage
- Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
About Brennan & Company, A Division of Patriot Growth Insurance Services: Since 2005, Brennan & Company has been a trusted name in insurance, proudly serving clients throughout the Southeast and beyond. As an independent agency, we are dedicated to providing personalized insurance solutions that meet the unique needs of our clients. Our experienced team specializes in Commercial Marine and Property & Casualty insurance. With extensive industry experience and long-term market relationships, we formulate specialized insurance programs tailored to each client’s needs.
Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.
Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.
Pay Range
$75,000 - $95,000 USD
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