Employee Benefits Account Manager
Employee Benefits Account Manager
Why This Role Matters
How You'll Make an Impact
- Manage a book of mid-to-large group employee benefits clients, providing proactive service, strategic consultation, and ongoing account management.
- Lead annual renewal processes by gathering census and claims data, evaluating market options, preparing renewal strategies, and negotiating with carriers.
- Analyze claims and financial data for self-funded and alternative funding arrangements, presenting meaningful insights and recommendations to clients.
- Consult with clients on benefit plan design, funding strategies, compliance requirements, and long-term benefits planning.
- Partner with carriers, vendors, general agents, and internal stakeholders to resolve complex service issues and maintain strong client satisfaction.
- Support ERISA compliance by preparing and reviewing plan documents, wrap documents, and Form 5500 filings.
- Identify cross-sell and up-sell opportunities that align with client needs and support account growth.
- Mentor junior team members, share industry expertise, and contribute to process improvement initiatives across the organization.
- Maintain accurate client records and activity documentation within CRM systems to ensure exceptional service delivery.
Who You Are
- Relationship-focused and committed to becoming a trusted advisor to your clients.
- Analytical and detail-oriented, with the ability to translate data into actionable business recommendations.
- Proactive in identifying challenges, opportunities, and strategic solutions.
- Highly organized and effective at managing competing priorities in a fast-paced environment.
- Collaborative and supportive, with a willingness to share expertise and help develop teammates.
- Responsive and client-centered, with a strong commitment to service excellence.
- Adaptable and committed to continuous learning in the evolving employee benefits landscape.
What You Bring
Day One:
- Bachelor's degree or equivalent combination of education and professional experience.
- Active resident and non-resident insurance licenses.
- Minimum of five years of experience managing large group employee benefits accounts.
- Two or more years of consultative experience supporting self-funded benefit plans.
- Strong understanding of group insurance products, funding arrangements, renewal methodologies, and employee benefits compliance.
- Experience leading renewals, carrier negotiations, and strategic benefits planning.
- Proficiency with Microsoft Office applications and agency management systems.
- Strong written, verbal, and presentation communication skills.
- Ability to interpret claims, utilization, and financial data to support client recommendations.
Valuable Additions:
- Experience supporting self-funded, level-funded, and alternative funding arrangements.
- Experience with Salesforce, Zywave, Zendesk, and employee benefits quoting platforms.
- Prior experience mentoring account management or service team members.
- Advanced knowledge of ERISA compliance, plan documentation, and Form 5500 reporting.
- Demonstrated success identifying growth opportunities within an existing book of business.
- Experience serving as a subject matter expert for employee benefits products and services.
Real Benefits for Real Life
- Multiple medical plan options, with preventive care covered at 100%
- Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
- Employer-paid short-term and long-term disability coverage
- Paid parental leave
- Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
- Competitive 401(k) company match to help you build your financial future
- Comprehensive dental and vision coverage
- Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
About We Insure Risk
Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.
Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.
Pay Range
$90,000 - $100,000 USD
Apply for this job
*
indicates a required field
