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Salesforce Admin

San Francisco, CA

Who We Are

At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.

Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 58% of Forbes AI 50 use Pave to benchmark compensation.

The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.

The Revenue Org

The Revenue pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client achieves transformative results with compensation intelligence.

Our go-to-market engine operates at the intersection of strategy and execution, moving prospects from initial discovery to scaled implementation across enterprise organizations. The sales team partners closely with compensation leaders to identify strategic opportunities, while customer success ensures clients maximize ROI through our complete platform suite - from benchmarking and band creation to merit cycles and total rewards communication.

The rev ops team optimizes our entire client lifecycle using data-driven insights, while marketing translates complex compensation challenges into clear value propositions. Our partnerships team expands Pave's ecosystem reach through strategic HRIS and financial system integrations.

Over the next year, our focus centers on accelerating growth in the enterprise segments while deepening client relationships through expanded use cases. We're seeking revenue professionals who are passionate about solving complex compensation challenges and driving measurable business impact for the world's most innovative companies.

The RevOps Team @ Pave

What You'll Do

  • Help complete ticket requests from our Marketing, Sales, and Post-Sales teams for data corrections, reports, dashboards, or profile and permission changes
  • Gather requirements and brainstorm possible solutions for stakeholder system requests 
  • Complete enhancement requests from stakeholder teams for configuration like Flow builder, record types, page layouts and custom settings

Daily Operations & Ticket Management

  • Resolve 30 support tickets weekly while maintaining 95% SLA compliance (P1 tickets within 4 hours, P2 within 24 hours, P3 within 72 hours)
  • Serve as first responder for all P1 critical tickets, escalating to senior team members within 30 minutes when needed
  • Perform daily user account maintenance including provisioning, deactivation, profile updates, and permission set assignments

Salesforce Configuration & Development

  • Build and maintain 5-10 new automation workflows monthly using Flow Builder
  • Create and modify custom fields, validation rules, page layouts, record types, and custom settings based on stakeholder requirements
  • Design and deploy 3-5 custom reports and dashboards weekly to support sales metrics and KPIs
  • Configure and test integrations between Salesforce and other business systems

Documentation & Process Improvement

  • Document all configuration changes in a centralized knowledge base, targeting 50+ documented solutions within first 6 months
  • Create step-by-step user guides and training materials for new Salesforce features and processes
  • Conduct monthly data quality audits and implement validation rules to maintain 95%+ data accuracy

Stakeholder Collaboration

  • Participate in weekly requirements gathering sessions with Marketing, Sales, and Post-Sales teams
  • Provide end-user training on new features and best practices
  • Support User Acceptance Testing (UAT) for all system changes before production deployment.

What You'll Bring

 Required Qualifications

  • Salesforce product knowledge with 1-2 years of hands-on experience
  • Experience implementing Salesforce configuration changes like Flow builder, custom fields, page layouts, sharing settings, reports and dashboards.
  • Experience taking in, prioritizing and executing on Salesforce requests from revenue teams

Preferred Qualifications

  • Salesforce Administrator Certification or actively pursuing
  • Experience with CPQ tools
  • Basic knowledge of web technologies (HTML, CSS, JavaScript) and APIs
  • Familiarity with Agile methodologies and project management tools (Jira, Asana)
  • Experience with change management and deployment tools (Change Sets, Salesforce CLI)

Compensation, It's What We Do.

Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. This salary range may include multiple levels. 

 

The targeted cash compensation for this position is (level depends on experience and performance in the interview process):

$115,000 - $135,000

Life @ Pave 

Since being founded in 2019, Pave has established a robust global footprint. Headquartered in San Francisco's Financial District, we operate strategic regional hubs across New York City's Flatiron District, Salt Lake City, and the United Kingdom. We cultivate a vibrant, collaborative workplace culture through our hybrid model, bringing teams together in-person on Mondays, Tuesdays, Thursdays, and Fridays to foster innovation and strengthen professional relationships

Benefits @ Pave

At Pave, career advancement drives everything—roles expand, responsibilities deepen, and compensation rises alongside your professional growth.

What we provide

  • Complete Health Coverage: Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs 
  • Time off & Flexibility: Flexible PTO and the ability to work from anywhere in the world for a month 
  • Meals & Snacks: Lunch & dinner stipends as well as fully stocked kitchens to fuel you
  • Professional Development: Quarterly education stipend to continuously grow
  • Family Support: Robust parental leave to bond with your new family
  • Commuter Assistance: A commuter stipend to help you collaborate in person 

 

Vision - Our vision is to unlock a labor market built on trust

Mission - Our team's mission is to build confidence in every compensation decision

Are you ready to help our customers make smarter, more effective compensation decisions?

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