Product Designer - Consumer Products

Paystack’s mission is to power African ambition. Over 200,000 of some of the most renowned businesses in Africa including the likes of MTN, Burger King, UPS, PiggyVest, Crocs, Under Armour, and many others use Paystack’s modern payments gateway.

In just over 9 years, our team has introduced a steady cadence of innovation within the online payments landscape, such as automated recurring payments, the ability for customers to pay directly from their bank accounts, automated chargebacks, and much more. We’ve been acquired by Stripe and are doubling down on the mission to help build out Africa’s payments infrastructure.

At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire skilled people who are both clever and kind, treat them with respect, and give them the means to succeed.

About the role

We're looking for a talented Product Designer to help build exceptional consumer-facing payment experiences. Your work will directly impact millions of Africans as they engage with digital commerce, making payments more intuitive, delightful, and accessible.

You'll work closely with product managers, engineers, and other designers to understand user needs, business requirements, and technical constraints. Together, you'll craft elegant solutions that serve our user base across different regions, addressing payment challenges with innovative, culturally relevant approaches.

Your day-to-day will involve collaborating on product strategy, conducting user research, creating wireframes and prototypes, designing intuitive interfaces, and continuously iterating based on user feedback. You'll also contribute to our growing design system, ensuring consistency across the Paystack product ecosystem.

You'll report directly to the Product Design Lead, and work within a collaborative team focused on consumer experiences. This is a full-time role, and the successful candidate will ideally be physically located in Nigeria.

We'll trust you to

• Design elegant, intuitive interfaces that push the boundaries of visual and interaction design and set new standards for consumer-facing payment products
• Collaborate with product managers to translate business requirements and user needs into compelling design solutions
• Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate your ideas
• Conduct user research and usability testing to validate design decisions and identify opportunities for improvement
• Contribute to and help maintain our design system, ensuring consistency across Paystack products
• Work closely with engineers to ensure designs are implemented with high fidelity and attention to detail
• Stay current with design trends, patterns, and best practices, particularly in financial technology and African markets
• Advocate for user-centred design practices throughout the organisation
• Provide constructive feedback to your teammates to help elevate our design practice

You’ll thrive in this role if you

• Have 3+ years of experience designing digital products with a strong portfolio demonstrating your process and outcomes
• Possess strong visual design skills with an eye for typography, colour, layout, and interaction design
• Have experience designing for financial services, payments, or e-commerce
• Demonstrate expertise in mobile design patterns, with a nuanced understanding of when to follow conventions and when to innovate
• Are comfortable using design tools like Figma
• Demonstrate excellent communication skills, with the ability to articulate design decisions and receive feedback
• Have experience conducting user research and applying insights to design solutions
• Can balance user needs with business goals and technical constraints
• Are passionate about creating accessible, inclusive designs for diverse user populations
• Enjoy iterating quickly based on feedback

While these are not strictly required, it would be a plus if you

• Have experience with interaction design, creating meaningful animations and micro-interactions
• Can create high-quality, realistic prototypes using tools like Framer, Jitter, Origami, or directly in code
• Have experience in other design disciplines such as graphic design, web design, illustration, 3D design, and motion design