Product Manager

About Paystack

Paystack’s mission is to power African ambition. Over 300K of some of the most renowned businesses in Nigeria, as well as a growing number of merchants in South Africa, Ghana, and Kenya, use Paystack’s modern payments gateway. They include the likes of MTN, Burger King, UPS, AXA Mansard Insurance, FairMoney, PiggyVest, FilmHouse Cinemas, Smile Communications, Air Peace Airlines, Crocs, Under Armour, Richemont Lifestyle Group (RLG), and many others.

In just over 9 years, our growing team has introduced a steady cadence of innovation within the online payments landscape, such as automated recurring payments, the ability for customers to pay directly from their bank accounts, automated chargebacks, and much more. We’ve been acquired by Stripe and are doubling down on the mission to help build out Africa’s payments infrastructure.

We’re obsessed with building the best place to work on the continent while accelerating digital commerce across Africa, and we need your help!

About the Product Manager Role

We are looking for Product Managers who have built technical products or large-scale platforms, are excited about genuinely understanding the problem space, and love experimenting with the best solutions for users.

You should be comfortable dealing with a variety of moving parts, pay exquisite attention to detail, and take delight in learning about the payments landscape, new systems, processes, and technologies, particularly as it relates to consumer-facing products.

As a Product Manager on our consumer product team, you’ll be responsible for driving product innovation that empowers individuals and helps merchants start and scale their businesses. You’ll be the voice of the customer and will help build and maintain delightfully successful products that solve our users’ pain points.

We believe that more ideas mean more great ideas, and as a Product Manager at Paystack, you’ll ideally be paired with Product Designers, Engineers, and other Product Managers who have a track record of successfully building large-scale products that add value to millions of users around the world.

Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.

Location: Lagos, Nigeria

We’ll trust you to

• Draw out feedback from users on their experience with our existing products
• Align teams on a shared vision and steer the company towards executing that vision
• Drive the decision-making process across all aspects of product development (strategy, design, technology, launch)
• Define, monitor, and analyze metrics to guide product improvements
• Create and own the roadmap; prioritise initiatives according to aggregate needs, with defensible reasoning that aligns stakeholders and energizes design and engineering teams
• Monitor and communicate updates on product priorities to internal and external stakeholders
• Document ideas and plans; be the face of the product working directly with partners and users
• Work with external partners to deliver solutions that solve problems for users
• Drive progress across product initiatives by removing blockers from the team and going the extra mile to ensure objectives are met
• Represent Paystack in high-value negotiations and at industry events
• Make several decisions daily on the best path to success for product objectives
  
  

What it takes to succeed in the role

You:

• Are a clear and empathetic communicator, both verbally and in writing
• Are motivated by the opportunity to improve the lives of our users
• Have a deep and unrelenting customer focus
• Thrive in a collaborative environment involving different stakeholders and subject matter experts
• Can turn incomplete, conflicting, or ambiguous inputs into solid, manageable tasks and action plans
• Do whatever it takes to make your product and team successful, no matter how big or small the issue may be
• Are a creative product thinker who loves collaborating across engineering, analytics, marketing, design, and sales
• Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases beyond just launching new products
• Take an evidence-based and data-driven approach to making decisions
• Have excellent organisation skills to ensure your team is focused and operating efficiently
  
  

You’ll thrive in this role if you have

• Computer science, software engineering, or data science experience
• 3+ years’ experience building and managing technical software products
• A strong understanding of the consumer-product market in Nigeria
  
  

Bonus points if you

• Have experience working on a financial services platform
• Have created or worked in a startup before
• Have worked as a software developer
  
  

Benefits

• Competitive compensation package and benefits
• 13th month bonus
• Stripe equity compensation
• Full medical coverage
• Wellbeing stipend
• Generous leave and sabbatical policies
• Hybrid working environment
• Smart, kind colleagues invested in your growth
  
  

Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender, or age.