Sales Engineer

Remote USA

Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.

The kind of person we’re looking for: 

As a Sales Engineer, you are a partner to the Sales Team, helping prospects understand the value of the Paytronix: An Access Company's solutions through demonstrations, presentations, “proof of concept” activities, and technical conversations.  You enjoy and understand technology, and the positive impact it can have on businesses; and you enjoy the intersection of business, telling stories, and technology.  You learn quickly, can “think on your feet”, and enjoy collaboratively solving problems.

Location: Newton, MA, or Remote

The kind of stuff you’ll be doing:

  • Support the technical elements of the sales cycle, being the go-to resource for the sales team, actively demonstrating the products and answering technical questions about Paytronix's products.
  • Be a master of Paytronix's technology and be able to articulate its value to the prospective clients seeking a great guest engagement solution.
  • Formulate and communicate integration and data migration strategies between the Paytronix platform and the prospects’ current systems.
  • Gain the trust of technical influencers within the prospective customers and become the “Trusted Advisor” for those prospects.
  • Support prospective clients in their evaluation of the Paytronix platform, work in lockstep with other internal teams to ensure that prospect evaluations are set up for success.
  • Create and deliver training content for the sales team, including product demonstration scripts, specific value proposition education, and competitive evaluations.
  • Work with sales, product and development teams; constantly thinking about ways to programmatically and repeatedly demonstrate the platform.
  • Work with Product Teams to provide feedback from the field, convey requirements and help to refine the “product roadmap.”
  • Understand the competitive landscape in depth and help the sales team articulate Paytronix differentiation against each significant competitor.
  • At times, participate in trade shows, conferences, and other events. Travel up to 30%.

The kind of skills/experience you’ll need:

  • Strong communication and interpersonal skills with the motivation to inspire both our prospective clients and your teammates.
  • The ability to quickly build rapport with individuals and teams.
  • High technical acumen, and strong business sense.
  • Empathy for prospects and who you work with you identify with their challenges and your desire to delight shines through in your communications.
  • 3+ years of experience in a client facing role at a technology company.
  • BS or BA degree in Computers / IT / or business.
  • The capacity for creative problem solving.
  • Experience with Microsoft Office suite of tools (PowerPoint, Excel, Word).

The extra stuff that would be nice:

  • Experience in the restaurant/convenience store industries, especially with technology therein.
  • MBA or broader experience in business.
  • Experience in digital/mobile marketing.

Base Salary: $125,000-$130,000 range + commission

 

Benefits:

At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:

Retirement:

  • Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution.

Medical:

  • Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.
    • Paytronix pays 75% of the premium for each of these benefits.
  • Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs.

Personal:

  • Employees that are expecting receive a generous Parental Leave offering.
  • Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.
  • Accrued FTO (Flexible Time Off), off during public holidays, and “floating” holidays.

Employee Betterment:

  • Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership.

Voluntary benefits include: 

  • Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate.
  • Protection from identity theft.
  • Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.

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