Billing Specialist

United States

Thank you for your interest in Paytronix! Please note that all correspondence with Paytronix employees will come from either an @paytronix.com or @theaccessgroup.com domain.

Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.

The kind of person we’re looking for:

A talented, outgoing personality with an interest in business operations of a company.  Someone with a strong attention to detail, a knack for solving difficult problems, and an interest in learning new things.  Must have the ability to work both autonomously and in a team-oriented environment where collaboration within the group is necessary to resolve complex problems.

This position will ensure the seamless, timely, and accurate completion of the billing process as well as be the main contact for client inquiries and updates to their services. The ideal candidate will have strong communication skills and a sharp attention to detail to review contracts and collect payments from customers. Adaptability and a strong interest in learning new systems and processes is key.

The kind of stuff you’ll be doing:

  • Generate and process customer billings
  • Document and publish billing procedures
  • Analyze billings month to month, research discrepancies and report on variances  
  • Set up new clients in various portals and maintain current client information
  • Collaborate with Accounts Receivable to resolve payment issues and discrepancies
  • Review incoming contracts to prepare and process timely and accurate customer invoices in accordance with contract requirements
  • Partner with sales and customer service to resolve billing inquiries and aiding with information requests

 The kind of experience you’ll need:

  • Entry-level to two years of related billing experience in a high volume, fast paced environment
  • A positive attitude and solid work ethic with the ability to work independently and manage multiple priorities
  • Strong communication skills, both written and verbal
  • Strong organizational skills with attention to detail
  • Experience using Microsoft Office365 (Excel, Word, Outlook, Sharepoint)

The extra stuff that would be nice:

  • Experience using Netsuite, Versapay, or Salesforce 
  • Experience in collections or Accounts Receivable

Salary range: $60k-$65k

 

Benefits:

At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:

Retirement:

  • Paytronix allows employees to contribute to their 401k through Fidelity. The company plan matches 100% of the first 5% of an employee’s contribution based on individual salary.

Medical:

  • Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.
  • Paytronix offers plans to contribute to Health Savings Accounts (HSA).

Personal:

  • Employees that are expecting receive a generous Parental Leave offering.
  • Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.
  • Accrued PTO (Paid Time Off), off during public holidays, and “floating” holidays.

Voluntary benefits include: 

  • Protection from identity theft.
  • Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.

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