New

Sales Operations Manager

United States

Thank you for your interest in Paytronix! Please note that all correspondence with Paytronix employees will come from either an @paytronix.com or @theaccessgroup.com domain.

Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.

The kind of person we’re looking for 

We are looking for a forward-thinking and tech-savvy sales operations professional who thrives in a fast-paced, data-driven environment. This person combines a strong Salesforce foundation with curiosity for new technologies like artificial intelligence, buyer intent data, and revenue intelligence platforms such as Clari. They bring a sense of urgency, precision, and problem-solving to support a high-performing sales organization. The ideal candidate can work independently and cross-functionally, with the ability to turn complex data into actionable insights for leadership and the sales team. 

The kind of stuff you’ll be doing 

  • Own Salesforce reporting, dashboards, and continuous optimization. Assist with user needs and questions and have strong Salesforce capabilities.  
  • Manage Salesforce CPQ configuration and support accurate quoting, pricing, and deal structuring. 
  • Ensure that sales teams have the data, processes, and AI-powered tools required to operate at their best. 
  • Partner with Sales Management and Leadership to identify process gaps, breaking points, and opportunities for automation. 
  • Leverage AI/Clari for revenue forecasting, pipeline inspection, and signal-driven insights to support executive decisions. 
  • Deliver revenue intelligence dashboards that provide a clear and proactive picture of pipeline health, forecast risk, and performance trends. 
  • Provide insights to optimize Incentive Compensation, Territory Planning, Quota Allocation, Pricing Deal Desk, and Sales Training. 
  • Leverage AI and machine learning to build and optimize lead/account scoring models, pipeline forecasting, and next-best-action recommendations. 
  • Integrate and analyze buyer intent and behavioral signals (from platforms like 6sense, ZoomInfo, Demandbase, product usage, Gong, and Clari) to identify opportunities and risks earlier in the sales cycle. 
  • Provide trend reporting and predictive insights for the sales team, consistently finding opportunities for growth. 
  • Support enablement by equipping sales teams with AI-driven content recommendations and coaching insights. 
  • Maintain Salesforce data accuracy, enrich accounts/leads with third-party data, and ensure ongoing CRM optimization. 
  • Partner cross-functionally with Marketing, Customer Success, and Finance to create a unified RevOps operating system across the customer journey. 
  • Prepare reporting and dashboards on pipeline, bookings, revenue, and retention that fuel executive decision-making. 

The kind of skills and experience you’ll need 

  • At least 6 years of relevant sales operations work experience. 
  • 2–4 years of Salesforce Admin experience, with strong configuration and reporting expertise.  
  • Hands-on experience with Salesforce CPQ, deal desk practices and contracting. 
  • Familiarity with AI/RevOps tools (Clari, People.ai, Gong, Highspot, 6sense, Demandbase, ZoomInfo Intent, etc.). 
  • Hands-on experience with commissions planning, reporting, and analysis.  
  • Strong analytical skills and experience with BI/reporting platforms (Tableau, Looker, Power BI, or Salesforce CRMA). 
  • Experience with Microsoft Office365 (Excel, Word, Outlook, SharePoint). 
  • Excellent communication skills, with the ability to present complex insights in a simple and actionable way. 

The extra stuff that would be nice 

  • Experience with revenue automation platforms (LeanData, Workato, Tray.io). 
  • Experience with CLM tools (DocuSign, Adobe, Ironclad). 
  • Exposure to ERP/Finance integrations (NetSuite, MuleSoft, Boomi). 
  • Familiarity with data enrichment and hygiene tools (Clearbit, Openprise, RingLead). 

Salary range: $130k-$140k

 

Benefits:

At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:

Retirement:

  • Paytronix allows employees to contribute to their 401k through Fidelity. The company plan matches 100% of the first 5% of an employee’s contribution based on individual salary.

Medical:

  • Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.
  • Paytronix offers plans to contribute to Health Savings Accounts (HSA).

Personal:

  • Employees that are expecting receive a generous Parental Leave offering.
  • Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.
  • Accrued PTO (Paid Time Off), off during public holidays, and “floating” holidays.

Voluntary benefits include: 

  • Protection from identity theft.
  • Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.

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