Operations Manager

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go.  As employee owners, we support each other in building our careers as well as our companies.  Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!

Position Summary:  

 The Operations Manager is a key leadership role on the Plant Leadership team and will be expected to collaborate with the other departments and leaders on the Plant Leadership Team to effectively oversee and optimize all aspects of the formulation operations in conjunction with the overall Plant Key Objectives. This position will manage the day-to-day activities of the formulation department and its workforce, ensuring efficient, safe, and high-quality production. The Operations Manager will drive continuous improvement initiatives, implement best practices, and ensure compliance with all relevant regulations and standards.  

Primary Responsibilities/Activities  

 Production Management: 

• Oversee all formulation processes, ensuring products are manufactured according to established procedures, quality standards, and production schedules. 

• Manage and optimize production workflows to maximize efficiency, minimize downtime, and reduce costs. 

• Monitor and analyze production data to identify trends, troubleshoot issues, and implement corrective actions. 

• Ensure the availability of necessary materials, equipment, and resources to support production activities. 

Workforce Management: 

• Supervise, mentor, and develop a team of formulation technicians and operators. 

• Assign tasks, set goals, and provide regular feedback to team members. 

• Conduct performance reviews, identify training needs, and implement development plans. 

• Foster a positive and collaborative work environment that promotes safety, teamwork, and productivity. 

• Manage employee schedules, attendance, and timekeeping. 

Process Improvement: 

• Identify opportunities for process improvements and implement changes to enhance safety, quality, and efficiency. 

• Ensure standard operating procedures (SOPs) and work instructions are followed and updated as needed. 

• Lead or participate in root cause analysis investigations and implement corrective and preventive actions. 

• Utilize lean manufacturing principles and other methodologies to optimize processes. 

Quality and Compliance: 

• Ensure all formulation activities comply with relevant regulatory requirements and company policies. 

• Maintain accurate and complete production records, including batch records, inventory records, and quality control data. 

• Participate in audits and inspections and implement corrective actions as needed. 

• Work closely with quality assurance to address any quality issues or deviations. 

Equipment and Maintenance: 

• Coordinate with maintenance personnel to schedule preventive maintenance and repairs. 

• Ensure that the equipment is operating safely and efficiently. 

Safety: 

• Promote a strong safety culture and ensure that all employees follow safety procedures and guidelines. 

• Identify and address potential safety hazards. 

• Investigate and report on any accidents or incidents. 

  Qualifications:  

• Bachelor's of Science degree in a technical field required with Engineering being preferred. 
• Minimum of 5 years of experience in a manufacturing environment, with a focus on chemical plant operations.
• Preferred 1-3 years of supervisory or management experience.
• Strong knowledge of formulation/chemical processes, equipment, and techniques.
• Proven ability to lead and manage a team effectively.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Experience with lean manufacturing principles and process improvement methodologies. 

PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more. Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below. (Note: Interns, temporary or part-time employees, do not qualify for eligibility.)

Medical Insurance

We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.

Dental Insurance

Choose from two voluntary dental plans that are designed to help protect you and your dependents’ oral health. 

Vision Insurance

Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.

Life Insurance with Accidental Death & Dismemberment (AD&D)

We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children. The cost for this coverage is based on the amount you elect and your age.

Short- and Long-term Disability

Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.

Employee Assistance Program (EAP)

EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.

Flexible Spending Account (FSA)

Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.

Pet Insurance

We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.

Paid Holidays & Paid Time Off (PTO)

Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. *The amount of paid time off (PTO) depends upon the employee's position and years of service.

Employee Stock Ownership Plan (ESOP)

We act like we own the company because we do! An ESOP provides employees with an ownership stake in the company. It’s an additional form of compensation directly tied to PBI-Gordon Companies financial success. All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule. Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!

401(k) Retirement Savings Plan

Saving for retirement is one of the most important financial decisions you can make. We offer a 401(k)-retirement savings plan to assist employees with this important financial goal. New employee owners are eligible to participate the first of the month following 30 days of employment. We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.

Fitness Reimbursement

We believe regular exercise helps improve overall health and job performance. PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.

William Everett & Mary Ellen Mealman Scholarship Fund

Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund. Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.  

Tuition Reimbursement

After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor’s level coursework related to their current job or any future job offered at PBI-Gordon Companies.

Parental Leave

Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

Please see our CCPA disclosure for more information.

Employment is contingent upon and may not begin until the successful completion of a pre-employment background and drug screen.