Are you a relationship builder, growth driver, and strategic thinker all in one? Join Peak Technologies as a Sr Account Director, where you’ll lead key client partnerships while proactively uncovering new business opportunities. This role is ideal for someone who thrives in the fast-paced world of live events, AV production, experiential marketing, or exhibits and who knows how to hit the ground running.
You’ll serve as a trusted advisor to your clients, guiding cross-functional teams across production, operations, creative, and estimating to deliver exceptional experiences.
This is a dynamic, dual-focused role:
- Strategic Account Management – Build, strengthen, and grow existing accounts while delivering flawless execution.
- New Business Development – Drive proactive outreach, prospecting, and industry engagement to expand Peak’s client base.
What You’ll Do
Strategic Account Management
- Develop and execute annual account plans aligned to client objectives and revenue targets.
- Build trusted relationships at all client levels, understanding business challenges and shaping solutions.
- Lead internal teams – account management, operations, production, to deliver seamless project execution.
- Conduct quarterly business reviews and uncover opportunities for expansion, innovation, or optimization.
New Business Development
- Grow revenue within existing accounts and identify new opportunities through targeted outbound efforts.
- Develop compelling presentations, proposals, and RFP responses that communicate value and differentiation.
- Actively prospect through calls, networking events, conferences, and industry engagement.
- Represent Peak Technologies at trade shows and industry conferences.
Financial & Operational Excellence
- Forecast revenue and provide regular reporting on pipeline health and account performance.
- Manage accurate budgeting, quoting, and billing for all assigned projects.
- Meet or exceed annual revenue and margin goals while maintaining strong financial stewardship of accounts.
Leadership & Collaboration
- Mentor junior team members in account management best practices and client relationship development.
- Partner closely with Project Management, Operations, and Finance to ensure alignment and delivery excellence.
- Help drive a culture of accountability, transparency, and client-first problem solving.
What You’ll Bring
- 5+ years of experience in the audio visual and event production world - this is essential. We are looking for someone who can step into the role with minimal ramp-up and has managed end-to-end client projects and programs before.
- Proven success building, growing, and managing client relationships with measurable revenue impact.
- Experience managing large-scale, multi-stakeholder projects under tight timelines.
- Strong understanding of production workflows, quoting, onsite execution, and post-event processes.
- Ability to manage an account portfolio of at least $1M+ annually, with a track record of retention and growth.
- Excellent communication, presentation, and proposal-writing skills.
- Highly organized, detail-oriented, and capable of juggling multiple deadlines simultaneously.
- Proficiency in Microsoft Office Suite (Excel and PowerPoint expertise required).
- CRM experience (HubSpot preferred).
Education
- Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, but equivalent hands-on industry experience is fully accepted.
Who You Are
- A proactive, resourceful operator who thrives in a high-accountability, fast-moving environment.
- Commercially minded - you spot opportunities early and know how to convert them.
- Confident leading clients, comfortable making decisions, and strong in guiding internal teams.
- Calm under pressure and energized by complex, multi-layered client programs.