Generator Field Supervisor

At PEARCE, we've got a career for you!

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com.

Your Impact:

Are you a skilled and highly motivated Generator Field Supervisor who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! This role is a great match for an independent self-starter who is willing to travel. The Generator Area Field Manager is responsible for ensuring the operation, maintenance, repair, servicing, and performance checks of cell tower generators and equipment.

Core Responsibilities:

• Supervises Generator Technicians in their area; assists in prescreening and interviewing, provides technical and procedural training, conducts employee 90-day, 6-month, and 1-year performance appraisals.
• Ensure the continuous operation of generators and associated equipment and that generators are set up and maintained properly.
• Oversees the daily reporting from the previous workday; responsible for technicians responding to work and their completions in a timely manner.
• Established routine procedures and ensured that routine maintenance is performed on generators; record keeping of tests and preventative maintenance checks are completed.
• Coordinates with Senior Management on the evaluation of the cost-effectiveness of equipment with potential upgrades and additions
• Reviews equipment trouble reports and ensures alarms are cleared promptly and requests materials and supplies as needed and maintains adequate inventory levels
• Completes activities, reports, analysis, research, etc., as required.
• Maintain the correct job status in Pearce’s reporting system and keep customers updated on the current status of work orders.
• Assists with installation, maintenance, repair, or correcting problems throughout the many mechanical and electrical systems in the field.
• Maintains a high service level by providing problem resolutions or forwarding inquiries to appropriate personnel or technicians.
• Prepares reports related to generator problems and questions for management review and action.
• Attends training sessions on new products and technology to maintain a high degree of competence.
• Establishes and maintains effective working relationships with customers and personnel.
• Travels to worksites as required.
• Uses excellent customer service skills through professional image presentation, including vehicles, tools, and equipment, and is responsible for good working conditions of vehicles, tools, and equipment.
• Works independently with minimum or no supervision in remote locations as needed and performs work with awareness of all potential hazards connected with installation and maintenance including but not limited to falls, electric shock, falling objects, and traffic; uses safety equipment and utilizes safety practices; attends and participates in all designated safety and training meetings- in person or online.
• Complies with all specifications, industry standards, safety rules, regulations, and company policies and procedures.

Specific duties may vary or evolve over time based on business and client needs.

Core Experience: 

• Experience in mechanical or generator industry (management experience preferred)
• Maintenance / Repair supervisory experience (must have)
• Thorough knowledge of generators, knowledge of electronic, mechanical, and electrical components; familiarity with computers; good mechanical and communication skills; basic knowledge of pertinent FCC/FAA/EPA/OSHA regulations.
• Communicate effectively, both in written and verbal skills in a professional and courteous manner to co-workers and the general public; able to complete work accurately under time constraints and deadlines; able to work independently; valid driver’s license; team player.
• The position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time.
• Able to communicate orally via telephone.
• Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly
• Must be willing and able to drive long distances, workday, evening or night hours; overtime, emergency callouts, weekends, and holidays as required.
• Maintains a professional and cooperative relationship with all company personnel.
• Maintains a professional relationship with contractual contacts and perpetuates Pearce’s positive image in all transactions.

Physical/Work Environment: 

At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards.

• This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time
• Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly
• Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time
• Must be able to pass a DOT physical

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training.  To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Learn more about us at www.Pearce-Services.com!