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Director, Human Resources Project Management and Change Management

Philadelphia, Pennsylvania

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through ESPN BET, Hollywood Casino, theScore Bet Sportsbook & Casino, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role & Team

The Director of HR Project and Change Management will be responsible for overseeing the planning, execution, and successful completion of strategic Human Resources projects and change initiatives across the organization. This role requires a visionary leader with a strong background in project management, change management, and organizational development.

About the Work

  • Develop and implement comprehensive internal communication strategies that support HR initiatives and company objectives.
  • Collaborate with HR leadership to create and disseminate clear, consistent, and engaging messages across various channels (e.g., email, intranet, newsletters, town halls).
  • Manage and oversee the production of internal communication materials, including presentations, memos, and reports.
  • Foster a culture of transparency and open communication by facilitating feedback mechanisms and employee engagement activities.
  • Partner with cross-functional teams to ensure alignment and consistency in messaging.
  • Monitor and measure the effectiveness of internal communication efforts, using data and feedback to continuously improve strategies.
  • Lead and mentor a team of communication professionals, providing guidance and support to achieve departmental goals.
  • Stay current with industry trends and best practices in internal communications and HR.

About You

  • Bachelor’s degree in project management, Business Administration, Organizational Development, or a related field. A PMP certification is preferred.
  • Minimum of 10 years of experience in project management and change management, with at least 5 years in a leadership role.
  • Proven track record of successfully managing complex projects and leading organizational change initiatives.
  • Strong leadership and team management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work collaboratively with diverse teams and stakeholders.
  • Proficiency in project management and change management tools and software (e.g., Microsoft Project, Change Management platforms).
  • Strong analytical and problem-solving abilities

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Recently being recognized as a top workplace in the United States, we believe people work their best when they can be themselves. We are looking for hungry, innovative thinkers to help us challenge the status quo of the gaming industry.  Diversity, equity, and inclusion are vital to all of our processes, programs, and structures. Your story, who you are, and your experience matter here.

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