E-Commerce Associate

Qualifications

• Strong customer service/communication skills
• Attention to detail
• Friendly and energetic
• Good organization skills
• Self-starter
• Experienced Needlepointer
• Able to comfortably lift 30+ lbs. boxes

Responsibilities

• Pick, pack & ship web orders
• Receive deliveries and help with in-store merchandise pick-ups
• Complete back of house duties such as creating thread kits for customers, thread re-orders, process incoming leather finishing, assisting with in-store classes & events, support management team as needed, and any other duties assigned.

Job Type: Part-time or Full-time

Weekly day range: Monday to Friday, some weekends as requested

Experience: Customer service: 1 year (Preferred), Needlepointer (Required)

About Penny Linn

You'll be able to contribute, develop, and learn from a growing needlepoint lifestyle brand.  We pride ourselves in high-touch customer service and look forward to bringing on members to our team. These role will be pivotal as we continue round out the Penny Linn corporate team. 

We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We’re looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit capable of weaving compelling transversal narratives. You should be agile enough to juggle multiple priorities in a fast-paced environment.

The kind of team member we are looking for:

• Has drive, tenacity, enthusiasm, and a stellar work ethic.
• Someone passionate, kind, uplifting, and encouraging to new and existing needlepointers finding Penny Linn for the first or 10th time.
• Excellent communication and interpersonal skills.
• Strong copywriting and grammar skills.
• Ability to manage multiple projects and deadlines with attention to detail.
• Collaborative attitude with the ability to work closely with other departments. 
• Friendly, energetic, self-starter