Back to jobs
New

Program Manager, Tech Operations

Remote, USA

People Data Labs (PDL) is the provider of people and company data. We do the heavy lifting of data collection and standardization so our customers can focus on building and scaling innovative, compliant data solutions. Our sole focus is on building the best data available by integrating thousands of compliantly sourced datasets into a single, developer-friendly source of truth. Leading companies across the world use PDL’s workforce data to enrich recruiting platforms, power AI models, create custom audiences, and more.

We are looking for our next amazing cross-functional “connector.” Someone who is excited to dive into different areas of our business and provide operational support. As a smaller company, our areas of need can vary month to month and we are looking for someone to flex as needed across our shared functions.

The Program Manager, Tech Operations will serve as a centralized managed service, delivering critical operational support across IT/Security, Privacy, Tech, Finance/HR, and other departments. We have exceptional operational employees at PDL and we can’t wait to add this person to the mix. If you are looking for a dynamic role that requires stellar operational and communication skills, we’d love to hear from you.

The Opportunity

  • Thrive in a startup environment where you can make a huge impact
  • Become an expert in our data products and their potential
  • Collaborate cross-functionally with multiple teams across PDL
  • Manage technical programs and operations
  • Operationally supporting the security, privacy, and compliance of our data and systems
  • Opportunity to propose and implement innovative solutions to improve efficiency
  • Be part of a collaborative and supportive team that values continuous improvement
  • Directly influence the company's operational strategy and success
  • Contribute to a positive and dynamic work culture

Roles & Responsibilities

  • Drive strategic tech operations initiatives and projects, ensuring alignment with organizational goals and timelines
  • Collaborate closely with IT, Security, Privacy, Tech, Finance/HR, and other departments to identify operational needs and implement effective solutions
  • Develop, implement, and manage robust processes to streamline workflows and enhance operational efficiency
  • Proactively identify bottlenecks and inefficiencies within tech operations and propose innovative solutions for improvement
  • Regularly communicate project status, updates, and potential risks to stakeholders, ensuring transparency and alignment
  • Work with leadership to define and track key performance indicators (KPIs) for tech operations initiatives
  • Champion a culture of continuous improvement, fostering a collaborative environment where feedback and innovation are encouraged
  • Ensure the security, privacy, and compliance of data and systems through process and policy implementation

Required Skills & Experience

  • 2-3 years of Program Management experience (ideally in a remote setting, Technical Operations Program Management preferred)
  • Desire to be part of an ever-evolving profitable startup
  • Familiarity with project management and collaboration tools
  • Ability to adapt and learn new technologies quickly
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Self-motivator who can work independently and proactively
  • You're always looking for creative ways to get the job done without needing to be micromanaged
  • Collaborative mindset and ability to work with cross-functional teams
  • Basic understanding of technical operations concepts

Desired Skills / Nice to Haves

  • Interest in data and technology
  • Experience at a SaaS or DaaS company
  • Experience with a variety of technical platforms and tools used in a tech organization
  • Experience communicating with technical teams (developers/engineers)
  • Familiarity with compliance and security concepts
  • Proven track record of process improvement and optimization

Benefits

Great people make great teams. We believe in building highly functional, energetic, and engaging teams to serve our customers. People, Customers, Shareholders, in that order, sets us up for success and delivering on our promises.

  • Stock
  • Competitive Salaries
  • Unlimited paid time off
  • Medical, dental, & vision insurance
  • Health, fitness, and office stipends
  • The permanent ability to work wherever and however you want

Comp: $120K - $130K

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Personal Privacy Policy for California Residents

https://privacy.peopledatalabs.com/policies?name=personnel-privacy-policy

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in People Data Labs’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.