Account Coordinator, Coupons

Job Title:                           Account Coordinator – Coupon Operations

Reports To:                      Account Supervisor

FLSA Status:                    Full Time - Salaried, Exempt

Location:                           Cincinnati, OH

who is pep 

pep creative is a boutique promotional marketing agency made up of strategists, tactical experts, and program managers.  We are trusted stewards of our clients’ brands with a passion for consumer activation of all shapes and sizes.  pep builds customized solutions that drive meaningful consumer connections, foster brand loyalty, and drive business goals by combining world class operations and value delivery.  We were founded over 20 years ago when we uncovered a major gap preventing a client from executing their marketing strategy.  Three people rallied in a conference room to create a disruptive solution that transformed that client’s business.  Proudly we have maintained a 98% client retention since then with partners like Proctor & Gamble, Kraft Heinz, L’Oreal, Georgia Pacific, and Unilever just to name a few.  pep is wholly owned by the WPP global advertisement and media holding company.  Learn more at www.peppromotions.com.

At pep we value our team and offer:

Summary of Position:  

The Account Coordinator, Coupons is responsible for carrying out administrative tasks related to project management and coupon execution for Drug & Value retailers.  The essential duties and responsibilities include the following. 

Key Responsibilities and Attributes:

• Collaborate with required coupon vendors and retail partners to lead execution and delivery of coupon program
• Create and manage timelines, communication, and tracking related to coupon programs for Drug and Value retailers
• Attend kick off / alignment meeting calls and provide recaps
• Create, review, and approve coupon coding ensuring accuracy
• Assist with creating and tracking coupon vendor POs and billing as needed
• Communicate with clients and vendors, as directed
• Lead Coupon Data Entry into client systems
• Research and resolves routine and non-routine coupon redemption and customer deduction questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment
• Escalates issues with appropriate client contacts
• Attend required weekly status meetings to provide updates
• Other duties assigned as needed
• Supports client account administrative tasks related to marketing campaigns

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty with a high degree of attention to detail and accuracy to ensure executional excellence.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  A successful candidate will have the following skills:

• Preferred, but not required: Bachelors in Finance or Marketing with a 2.8+ GPA from four-year college or university; or Minimum 18 months of applicable business experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems
• Ability to write routine reports and business correspondence
• Ability to be client facing 
• Ability to mentor, grow and work harmoniously as part of a larger team
• Ability to do intermediate-level math (calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages)
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to problem solve and be proactive
• Effectively utilizes staff including delegating as appropriate
• Ability to manage healthy business processes
• To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, Power Point, and Excel. Typing skills should be a minimum of 55 wpm
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

*pep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, pep complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

pep expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of pep’s employees to perform their job duties may result in discipline up to and including discharge.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.