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Supervisor, Human Resources Business Partner

Cincinnati, Ohio, United States

Job Title: Supervisor, HR Business Partner

Reports to: Executive Vice President, Head of People

Location: Cincinnati, OH (Hybrid)

Travel: Quarterly travel may be required to client sites

 

Who is pep?
pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.  Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.  We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.  

Our company has evolved since we started 21 years ago, but there is one thing that has remained constant.  At pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.  We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.  

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. If this sounds like you and you want to be a part of something special, then click below to apply. 

 

At pep we value our team and offer: 

  • Generous Time Off 
  • Robust Health and Wellness Plan 
  • Family Support 
  • Mentorship Program
  • 401K Match
  • Role Autonomy
  • Certification Reimbursement and Ongoing Training
  • Enrichment Events and Employee Resource Groups 

 

Summary of Position: pep is seeking a highly motivated and experienced HRBP Supervisor to join our growing team. This pivotal role will serve as the primary HR contact for multiple teams. You will be instrumental in standardizing processes, enhancing compliance, resolving issues, and fostering the development of our HR Business Partner team. Reporting directly to the Executive Vice President, Head of People, you will play a key role in shaping both the employee experience and our talent strategy within pep. The below responsibilities section is intended to be a guide, and not an exhaustive list of all responsibilities.

This is an exciting opportunity for a leader who is passionate about people, process improvement, and building high-performing HR functions. Join pep and help us continue to build an exceptional place to work!

 

Key Responsibilities:

People Operations Leadership:

  • Lead, mentor, and develop a team of HR Business Partners, fostering a collaborative and high-performing environment
  • Oversee the day-to-day activities of the HRBP Team, ensuring efficient and accurate execution of HR processes
  • Conduct regular one-on-one meetings, performance reviews, and professional development planning for all direct reports

HR Business Partnering & Employee Support:

  • Serve as the primary HR contact and trusted advisor for multiple teams, providing guidance on HR policies, procedures, and best practices
  • Address employee inquiries and concerns, escalating complex issues to the Head of People as necessary
  • Collaborate with team leads and managers to understand their unique needs and provide tailored HR support
  • Analyze and recommend actions based on employee survey data

Process Optimization & Compliance:

  • Drive the standardization and continuous improvement of People Team processes, ensuring efficiency, scalability, and consistency across the organization
  • Ensure rigorous compliance with all federal, state, and local employment laws and regulations, proactively identifying and mitigating risks across both HR and Recruiting functions
  • Oversee recruiting compliance checks, ensuring adherence to internal policies and external regulations
  • Process data changes for HRIS (Workday) and route compensation changes for approval
  • Prepare internal offers

Talent Management & Employee Experience:

  • Oversee and support key talent lifecycle processes, including onboarding, HRIS data entry, and first-line employee relations
  • Contribute to initiatives aimed at enhancing the overall employee experience, aligning with pep's "people-first" culture
  • Collaborate with the Head of People and Director of Development on strategic HR initiatives and projects

 

Qualifications:

Required:

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • 5+ years of progressive experience in Human Resources roles
  • At least 1 year of direct people leadership/supervisory experience
  • Demonstrated experience with HRIS systems (e.g., ADP & Workday)
  • Strong understanding of HR best practices, employment law, and compliance requirements across both general HR and talent acquisition
  • Excellent communication (written and verbal), interpersonal, and problem-solving skills
  • Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
  • A strong commitment to confidentiality and ethical conduct

Preferred:

  • HR certification (e.g., SHRM-CP/SCP, HRCI-PHR/SPHR)
  • Experience in a hybrid work environment
  • Experience supporting teams in Marketing Operations, Project Management, Procurement, or Creative/Design

 

Key Success Metrics for this Role:

  • High employee satisfaction scores within supported teams
  • Demonstrable improvements in HR processes
  • Successful development of the HRBP Team
  • Strong compliance adherence, reflected in audit scores and minimal risk

 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

 

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