Site Merchandising Manager, Marketplace Growth

About Us:

We believe everyone deserves a chance to improve their financial future. We’re dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.

The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more.

Some things we’re excited about:

• $500 million in spending power used by our members
• Increasing members’ credit by 32 points (on average) within the first 3 months
• Backed by First Round Capital and JP Morgan

Products we’ve built to make an impact:

• Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
• Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
• Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.

The Role: Building an ecommerce marketplace that helps Americans build credit

We’re building a brand-new Site Merchandising function and need a Manager who can pair conversion-rate grit with data-driven creativity to turn a multi-billion-dollar marketplace into a world-class shopping experience. You will be the cornerstone in driving both short-term and long-term plans that achieve key business and financial goals through impactful campaigns and events. Beyond simply executing, you will bring a strong analytical mindset and a deep sense of curiosity, constantly seeking data-driven insights that will guide decisions and fuel innovation. This combination of analytical rigor and curiosity will empower you to push boundaries and optimize strategies effectively.

As our standard keeper, you will ensure that high standards for content quality and consistency are not only established but also maintained across every touchpoint. You’ll be responsible for transforming assortment, customer acquisition, and customer development strategies into compelling on-site experiences that truly resonate with our customers. This includes creating a detailed merchandising calendar, setting and upholding content standards, prioritizing SKU builds, collaborating with product teams on site enhancements, partnering with marketing to achieve customer-related goals, and leading efforts to test and implement new functionality with precision. Your role is vital in ensuring that we build good habits while constantly striving for excellence in everything we do.

Our greatest strength is our people and we’d love for you to be one of them!

What You'll Do:

• Run the promo & event calendar: Plan and launch monthly + seasonal campaigns that drive revenue and AOV
• Engineer search & navigation wins: Use Algolia rules, synonyms, and ranking strategies to boost findability and search-led conversion
• Scale PDP excellence: Stand up BPO workflows that enable us to publish 1,000+ SKU builds/week with pixel-perfect content standards
• Prioritize site experiments: Partner with Product & Engineering to test new modules, personalization, and CRO ideas that lift conversion ≥ 80 bps
• Lead cross-functional collaboration: Translate Category strategies and Marketing goals into compelling onsite storytelling
• Within your first 90 days: 
  • Ramp quickly: Master our BI stack and deliver a 30-day audit pinpointing top conversion blockers and quick wins
  • Own collaboration: Lead weekly syncs with Product, Marketing, and Category teams, driving action items and reporting outcomes
  • Chart the future: Present a 12-month site-merch roadmap—promo playbook, search upgrades, content scale plan—to leadership for approval

Why You’ll Love This Role:

• Own the customer journey from homepage to check out
• Shape the playbook for promo, search, and content in a zero-to-one function
• Unlock double-digit conversion gains at a company still growing 50%+ YoY
• Work where data beats hierarchy and experimentation beats status quo

What You’ll Bring:

• 4–6 years in site merchandising, growth, or CRO for high-SKU e-commerce
• Hands-on with Algolia, Magento (or similar CMS/PIM), DOMO, and A/B tools (Optimizely, VWO, etc.)
• Proven track record of measurable lifts in conversion, AOV, or attachment
• Experience hiring or managing direct reports and cross-functional squads
• Grit, curiosity, and passion for Perpay’s credit-building mission

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

What We’ll Bring:

• Competitive salary + company equity
• 401k with company match
• Medical / Dental / Vision insurance
• Flexible Spending Account (FSA)
• Team member discounts 
• Relocation assistance
• Pre-tax commuter benefit
• Student loan repayment match
• Gym subsidy with City Fitness
• Cell phone plan
• Paid parental leave
• Unlimited PTO

Additional Perks:

• Opportunity to gain experience at one of the fastest-growing financial startups in the country
• Work on both e-commerce & fintech customer-facing products
• Collaborate cross-functionally with product, design, marketing, operations, data teams, and more

This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)

Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.