IT Systems Administrator
Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world’s most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that’s growing rapidly for one simple reason: everyone can be curious.
Perplexity is seeking a highly skilled and experienced IT Systems Administrator to join our dynamic team, revolutionizing the way people search and interact with the internet. As an early hire in this crucial role, you will have an exciting opportunity to shape the future of our technology infrastructure from the ground up.
This role is based in-person at our San Francisco office.
Responsibilities
- Procure, maintain, and administer computers, networking equipment, and office technology
- Manage and optimize corporate software systems
- Oversee and enhance the Mobile Device Management (MDM) infrastructure
- Deploy and enforce robust security policies and procedures
- Provision and manage user accounts and permissions
- Provide prompt, effective technical support and troubleshoot complex issues
- Lead IT projects focused on endpoint management, security enhancements, and infrastructure improvements
- Deliver technical support and training on IT systems to staff (in-person and remotely)
Qualifications
- 4+ years of hands-on IT systems administration experience
- Strong proficiency in macOS & GSuite environments
- Strong troubleshooting skills
- Extensive experience with network management, including LAN/WAN, DHCP, DNS, and firewalls
- Comprehensive understanding of cybersecurity principles and practices, including firewalls, encryption, and antivirus solutions
- Proven track record in managing IT projects, including system upgrades and new implementations
- Excellent communication and interpersonal skills
Nice to have
- Experience with AWS, Tailscale
- Experience with international IT regulations and compliance
The cash compensation range for this role is $150,000 - $180,000.
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