Care Navigator - GUIDE

OUR MISSION

Perry Health’s mission is to deliver high-quality continuous care to chronically ill patients. We started with Diabetes and serving the Medicare population and those populations that don’t typically have access to high quality care between in-person appointments. We’re now working to expand into cognitive health, supporting those with cognitive decline and their caretakers.

Over 130M Americans suffer from chronic disease and that number is expected to reach 170M by 2030. What is even more staggering is that 85% of seniors suffer from a chronic disease. The problem as we see it is that in person care is not adequate for patients living with chronic disease, leading to poor outcomes and increased cost. This is why we created Perry. 

Our care team is currently made up of physicians, nurse practitioners, registered nurses, registered dietitians, health coaches, clinically licensed social workers and now we are looking forward to expanding our support to care navigation. Our program creates real outcomes for our members and thousands of dollars in savings per patient to the healthcare system. And we’re just getting started.

HIGHLIGHTS

• Anticipated Start Date: May 1, 2025
• Location: Fully Remote, You’ll need access to a quiet working environment and high speed internet 
• Employment: Full Time, W-2 

 ABOUT THE ROLE

We’re looking for an experienced Registered Nurse to initiate our Care Navigation function within our Medical Practice, specifically to support our dementia care programming. We’re working to be CMS GUIDE-accredited and will rely heavily on this role for care coordination, education and support efforts for patients and caregivers alike. You can read more about GUIDE, here.

KEY RESPONSIBILITIES

• Care Coordination
• Both internally to our care team and externally to any providers patients may be seeing in person, the coordination of shared information will be paramount; the ability to effectively communicate, investigate and regurgitate is highly important for this role.
• Care Education
• The scope here can range from anything regarding medication education to lifestyle recommendations, from internal Perry protocols to GUIDE-suggested procedures; a strong candidate will confidently and accurately educate patients and caregivers or refer to appropriate parties where needed.
• Care Navigation
• Support patients & caregivers with any clinically recommended referrals; a successful candidate will help patients identify in-network providers, schedule appointments, arrange transportation and share and receive information in a closed loop fashion.
• Administration
• This role may come with ad hoc administrative responsibilities to ensure patients are meeting CMS requirements & continue to qualify for the GUIDE program. A candidate with attention to detail and efficiency-finding tendencies will be needed to perform the role well. 

QUALIFICATIONS

• 5+ years of clinical care navigator experience 
• 3+ years of working with patients and caregivers with cognitive decline
• An unrestricted multi-state compact RN license, and additional Massachusetts license a plus
• A desire to work in an early startup environment
• In-depth knowledge of the health plan/payor ecosystem, namely Medicare, Medicaid and experience working with the GUIDE model a big plus
• Strong interpersonal communication skills 
• Bilingual (Spanish-speaking) a plus

ABOUT OUR TEAM

Perry Health launched in August of 2021 and has been supported by investors such as Primary Ventures, General Catalyst and Box Group. Our team has helped build businesses at the intersection of technology, consumer, healthcare and retail including Vroom, K Health, Gilt, ShopKeep, SoulCycle, and more. Our team is committed to bringing together people from different backgrounds and perspectives to deliver real outcomes to our members. 

OUR VALUES

Our patients are our purpose: We understand that the decisions we make have an impact on our patients’ health. We are a healthcare company above all else. The choices we make are always in the best interest of our patients.

Bring your best self: The authenticity of our team drives our innovation. We show up for each other and our patients every day. Your teammates will count on you for motivation and support, and you should expect the same in return. Conversely, recognize when you are not at your best so you can seek support and take time to recharge.

Own your ideas and your results: Each member of the team contributes to the growth of Perry. Identify problems, seek solutions that maximize impact. Ownership is key; seek out support from team members, and take accountability for the results of your efforts.

Move fast, but with purpose: Consistent, rapid growth is expected. Set goals, work with purpose, assess, reassess, and pivot when necessary. Perfection should not impede progress. Ego should not prevent reevaluation. Each day will provide opportunities for learning and growth and will move us closer to our goals.

Good ideas come from anywhere: Ideas, good and bad, come from every level of the organization. Employees at all levels are empowered to share their ideas and feedback. The whole of Perry is greater than the sum of its parts. All ideas are considered, and when a decision is made we will move forward together.

 

Perry Health is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Perry Health team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values. 

 

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Perry Health email.