New

Technical Support and Office Assistant Intern

Seattle, Washington, United States

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

Job Description: Technical Support and Office Assistant Intern

Location: Seattle Campus (Downtown Seattle - 2101 4th Ave, Seattle, WA 98121)

Reports To: Managing Director

Position Overview

Per Scholas Seattle is seeking a motivated, adaptable, and enthusiastic Technical Support and Office Assistant Intern to join our team. While this role places a strong emphasis on hands-on IT support and hardware/software troubleshooting, it is uniquely designed to expose the candidate to the full scope of operating a workforce development non-profit.

As an intern, no two days will be the same! You will work very closely with our local campus leadership team—supporting classroom tech operations, recruitment, professional development, talent solutions, and daily site management. You’ll be exposed to various facets of nonprofit program management engaged in a wide range of tasks and projects.   Whether you are looking to launch an IT career or step into the non-profit sector, this role provides invaluable, multi-faceted experience, executive exposure, and high-impact skill-building opportunities.

Key Responsibilities & Tasks

Technical Support & Classroom Operations

  • Hardware & Software Maintenance: Troubleshoot, configure, secure, and maintain campus hardware—including workstations, laptops, and break-and-fix units—for staff and learners.
  • Classroom Assistance: Serve as a backup for classroom management, assist with taking attendance, check in with absent learners, and provide direct technical support.
  • Curriculum & Alumni Support: Offer technical guidance and support to learners navigating the IT Support curriculum.

Recruitment & Admissions

  • Outreach: Support community outreach and represent Per Scholas at offsite recruitment events as needed.
  • Data Management: Assist with data cleanup and maintenance within our Salesforce database.
  • Device Management: Act as dedicated technical support for loaned learner laptops.

Professional Development & Alumni Engagement

  • Career Resources: Organize resume templates, interview guides, networking materials, job-search tools, LinkedIn resources, and AI prompt libraries. Review and flag outdated materials.
  • Event & Community Tracking: Build and maintain an updated list of Seattle-area tech events, networking opportunities, and career programming.
  • Classroom Engagement: Track learner participation and assist with Professional Development sessions.
  • Graduation Support: Help prepare presentation decks, gather learner graduation statements, and assist with campus graduation ceremony setup.

Talent Solutions & Employer Partnerships

  • Employer Outreach: Conduct outreach via phone and email to introduce potential employer partners to Per Scholas and gauge hiring interest.
  • Engagement Events: Assist in coordinating mock interviews, employer panels, and networking events.

Site & Campus Management

  • Facility Operations: Monitor inventory for kitchen and food supplies, manage daily kitchenette cleanup (including dishwasher operation and dish storage), and keep shared areas organized.
  • Event & Catering Logistics: Assist with overall campus event logistics, including ordering and setting up catering for office events and strategic meetings.

Critical Skills & Qualifications

  • CRM & Tech Tools: Practical understanding of Salesforce (or other CRMs) and proficiency with Google Workspace (Gmail, Docs, Drive, Meet, Slides).
  • Communication & Presentation: Solid verbal and written communication skills with the comfort level to speak with business executives and diverse audiences.
  • Technical Passion: Genuine enthusiasm for technology and hands-on hardware/software troubleshooting.
  • Core Soft Skills: High achievement mindset, exceptional project management, strong follow-up habits, and detail-oriented time management.
  • Mindset & Attitude: A can-do, super-positive attitude, a strong willingness to help and encourage others, adaptability, and a desire to serve as an ambassador/evangelist for the Per Scholas mission.
  • Learning Orientation: High interest in learning non-profit operations, talent development, and cross-functional leadership.
  • Customer Service: Prior customer service or client-facing experience is highly helpful.
  • Preferred: Graduation from a Per Scholas training program is a plus, though not required.



Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. 

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy

Create a Job Alert

Interested in building your career at Per Scholas? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Per Scholas’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.