Back to jobs
New

Sr. Automation Service Engineer (Tues-Sat, 3rd shift)

Fremont, CA

Personalis, Inc. is a leader in advanced cancer genomics for enabling the next generation of precision cancer therapies and diagnostics. The Personalis NeXT Platform® is designed to adapt to the complex and evolving understanding of cancer, providing its biopharmaceutical customers and clinicians with information on all of the approximately 20,000 human genes, together with the immune system, from a single tissue sample. In population sequencing, Personalis operates one of the largest sequencing operations globally and is currently the sole sequencing provider to Veterans Affairs' Million Veteran Program. To enable cancer and population sequencing, Personalis' Clinical Laboratory was built with a focus on clinical accuracy, quality, big data, scale and efficiency. The laboratory is GxP-aligned as well as Clinical Laboratory Improvement Amendments of 1988-certified and College of American Pathologists-accredited. Personalis is based in Fremont, California.

Summary:

The Sr. Automation Service Engineer within the Research, Product Development and Technology Transfer Group will be responsible for site-wide support, service, and maintenance of laboratory instruments used in clinical operations activities. This will include the installation, configuration, repair, calibration, and maintenance of equipment, integrating equipment with information systems and automated systems, and calibration, validation, and verification of equipment in accordance with CLIA, CAPand/or GCLP guidelines.  This position will be expected to work in close collaboration with the Operations, Quality, Research, Product Development, Tech Transfer, and Facilities teams. The Automation Service Engineer must be detail-oriented and have strong troubleshooting, documentation and interpersonal skills are essential for success in this position.

Onsite: Tues - Sat, 10pm - 6:30am (3rd Shift)

Responsibilities:

  • Be the first line of contact for equipment support and communicate with lab users and the process development teams to solve instrumentation-related problems and issues.
  • Perform maintenance, troubleshooting and repair on general laboratory equipment and automated laboratory equipment such as the Hamilton STAR and Hamilton Verso.
  • Build rapport with end-users, lab supervisors, and process owners to ensure successful support and growth of the Equipment and Operations teams.
  • Perform routine calibration and preventive maintenance on laboratory equipment based on their interval
  • Maintain calibration and maintenance records and ensure that documentation is complete and follows Good Documentation Practices (GDP)
  • Plan and execute preventive maintenance, instruments service, repairs, and qualifications.
  • Author and execute qualification reports (IQ/OQ/PQ) and maintain Preventative Maintenance records.
  • Monitor PM schedule to ensure necessary equipment is properly calibrated/PM’ed in a timely manner
  • Ability to quickly learn new technologies and distribute information by developing SOPs, and checklists, and updating internal knowledgebase.
  • Establish service level objectives and Up-Time metrics.
  • Support the Process Development activities with the qualification of new or revised processes and systems.
  • Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment
  • Work closely with QA and Operations teams to define QC routines.
  • Train Operations technicians on conducting routine activities or basic troubleshooting.
  • Provide support for NCR’s and CAPA’s that are automation and equipment related.
  • Coordinate duties with other Automation Service Engineers.
  • Perform other duties as assigned

Requirements:

  • A BS degree in an engineering or related discipline, with minimum 5 years of industry experience.
  • Extensive experience in providing service and support for life science industry equipment including the Hamilton Robotics or similar liquid handlers, as well as other integrated robotic systems, analytical and process instruments.
  • Experience in performing Hamilton STAR PM, servicing Hamilton Verso, and performing metrology and calibration activities.
  • Experience working in a regulated environment (ISO 13485 and CLIA/CAP) is desirable.
  • Ability to effectively communicate and collaborate with internal and external colleagues and customers from diverse scientific, engineering, operational, and regulatory disciplines.
  • Ability to take part in an on-call rotation with after-hours and weekend response as needed.
  • Demonstrate strong independent thinking and decision making skills.
  • Good organizational, written, and verbal communication skills.
  • An analytical mindset focused on process engineering and process improvement

The hiring range for this position is $120,000 to $150,000 per year, which may factor in various geographic regions. This shift is eligible for an additional shift premium. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Personalis is an equal opportunity employer and is committed to the full inclusion of all individuals. As part of this commitment, Personalis will ensure that persons with disabilities are provided with reasonable accommodations. If you need an accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your recruiter know, if/when they contacts you.

Protecting Our Candidates: At Personalis, we value your security. Please note that all official correspondence from our team will come exclusively from @personalis.com email addresses. We will never ask for personal financial information or conduct interviews over text or chat platforms. If you receive a suspicious request, it is likely a scam. We are committed to a safe recruitment experience and actively work with authorities to investigate and prosecute cyber crimes targeting our community.

Personalis is an Equal Opportunity Employer/Minorities/Females/Veterans/Disabilities. Personalis offers a competitive compensation package and benefits including medical, dental, vision, 401(k) match, ESPP, tuition reimbursement, sick/vacation time, commuter benefits/ EV charging stations, onsite gym, and wellness benefits. (For US only, benefits in other countries may vary.) 

 

#LI-KK1 #LI-Onsite

Create a Job Alert

Interested in building your career at Personalis, Inc? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

 

Select...
Select...
Select...
How did you hear about this job? *
By submitting this application form: *

I certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.

I understand that nothing contained in the application, or conveyed during any interview which may be granted or during my employment, if hired, is intended to create an employment contract between me and the company.  In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time, with or without prior notice, at the option of either myself or the company, and that no promises or representations contrary to the foregoing are binding on the company unless made in writing and signed by me and the company’s designated representative.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Personalis, Inc’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.