Merchandise Coordinator

JOB DESCRIPTION

About the Role:

IPSY is looking for an energetic and hardworking Merchandise Coordinator, who will play a vital role as part of our Merchandise Team. Our team works with beauty brands to source amazing products for our IPSY member subscriptions. You'll be responsible for meeting many important objectives including preparing agreements and purchase orders, preparing presentations for brands, managing marketing assets, data and reporting, and presentations for brands. Our dream candidate is an ultra-organized, proactive beauty junkie with impeccable attention to detail and 'lots of positive energy. 

This position reports to a Manager and is a hybrid role (onsite + remote work) that will work out of our Pembroke Pines, FL office. 

What You’ll Be Doing:

Reporting & Performance Tracking

• Maintain and update goal dashboard trackers and KPI reporting.
• Compile and distribute monthly industry updates and beauty market trend reports.
• Track brand performance and marketplace insights through recurring reporting initiatives.
• Prepare daily and weekly progress reports for internal stakeholders.
• Maintain account templates and reporting documentation.
• Monitor beauty news, FOMO trends, and relevant industry updates.

Materials & Brand Resources

• Create and maintain delivery window sheets and operational materials.
• Manage and update brand contact lists and partnership databases.
• Ensure all shared resources remain accurate and accessible.

Order Management & Operations 

• Update Salesforce records with purchase order (PO) status changes.
• Coordinate PO approvals, edits, and follow-ups with vendors and internal teams.
• Manage daily PO send-outs and SKU updates.
• Maintain PO email templates and support operational process improvements.
• Ensure order data integrity across systems and platforms.

Brand Setup & Partnership Coordination

• Manage incoming brand partnership inquiries and onboarding communications.
• Coordinate the setup of new brands within Salesforce and internal systems.
• Support relationship management with brand partners and vendors.
• Assist with cross-functional coordination between sales, operations, and marketing teams.

Marketing Coordination

• Track and follow up on marketing assets, samples, and campaign deliverables.
• Coordinate marketing timelines and ensure assets are delivered on schedule.
• Support affiliate, commerce, and advertising operations through tracking and reporting.
• Conduct monthly quality assurance checks for marketing operations.

Operational Support

• Conduct weekly operational compliance and process checks.
• Support Salesforce administration and system maintenance tasks.
• Assist with NetSuite enhancements and workflow optimization initiatives.
• Coordinate certificate of insurance (COI) follow-ups and documentation management.
• Prepare recap documents and operational summaries as needed.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Communications, or related field preferred.
• 1–3 years of experience in brand partnerships, account coordination, marketing operations, or
  project coordination. 
• Experience working with CRM and ERP platforms such as Salesforce and NetSuite.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple projects and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel, Google Workspace, and project management tools.

Bonus if You Have:

• Experience in beauty, retail, ecommerce, or consumer brands is a plus.
• Strong analytical and reporting capabilities.
• Proven ability to build and maintain partner relationships.
• Comfortable working in a collaborative, fast-paced environment.
• Process-oriented mindset with a proactive approach to problem solving.
• Ability to adapt quickly to changing business needs and priorities.

Work Authorization:
Must be legally authorized to work full-time in the U.S. without requiring current or future visa sponsorship or sponsorship transfer.

What We Offer:

• Competitive base salary & bonus program 
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

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