Job Application for Inbound Coordinator at IPSY

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ABOUT US

Join us in inspiring everyone to express their unique beauty.

IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.

We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.

We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life—not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.

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JOB DESCRIPTION

About the Role:

IPSY is looking for an extraordinary individual to help us handle product fulfillment logistics, inbound / receiving processes (80% of the role), and product quality control processes (20% of the role). As an Inbound Coordinator, you will be responsible for ensuring that products and packaging components arrive at our warehouse on time, in the correct ordered quantity and in saleable condition, and that products pass all inventory checks and quality control inspections to be featured on-time. With millions of product units arriving each month, you will play a key role in coordinating between the distribution center, carriers, brand partners and internal stakeholders while optimizing internal processes and tools to support scalability. Does this sound like you? If so, we want to hear from you!

This position reports to the Director of Sourcing & Inbound and is based onsite in our distribution center (5 days / week) in Belton, Missouri.

What You’ll Be Doing:

Facilitate and track product deliveries from the brand partners to distribution centers, working extensively with internal Brand Partnerships and Planning teams
Track compliance of shipments and shipment documentation, following IPSY routing guidelines
Provide new brand partners with onboarding training
Coordinate with distribution center to resolve any inventory and product quality discrepancies
Review every product received to the facility, including functionality and formula
Return to Vendor and Disposal processing
Communicate across multiple teams including Quality Control, Merchandising, Marketing and Accounting
Assist in monthly inventory reconciliation relating to inbound shipments and inventory receipts
Collaborate and problem solve with freight, brand partners and warehouse partners
Provide support as needed for additional projects within operations and supply chain
Seek out new efficiencies to operations processes

What We Are Looking For:

2-4 years in Supply Chain / Operations for an e-commerce / retail company
Proficiency in Excel, G Suite, Netsuite, and WMS
Ability to manage multiple trackers and deadlines simultaneously. Work with sense of urgency
Experience in project management, working with distribution centers and carriers is preferred
Strong verbal and written communication skills, and comprehension skills
High level of attention to detail, accuracy and organization skills
Strong problem-solving skills and a proactive, ownership-oriented mindset in a fast-paced environment
Curious in overall business, open to change and ability to shift priorities
Proven track record of taking ownership and driving results

Bonus if You Have:

Beauty industry or subscription business experience

Work Authorization:
Must be legally authorized to work full-time in the U.S. without requiring current or future visa sponsorship or sponsorship transfer.

What We Offer:

Competitive base salary & bonus program
Medical, dental & vision insurance
401(k) plan with company match
Paid Time Off
Free IPSY Extra subscription
Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.

If you need reasonable accommodation in the application or employment process, please contact us.

Please review our California Privacy Notice.

#LI-SB

Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.

Salary Range:

$60,000 - $65,000 USD

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Please provide your city and state of residence

Do you acknowledge you reside in MO or KS, within daily commutable distance to our Belton, MO distribution center?

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Are you authorized to work in the United States for any employer?

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Will you now or in the future require visa sponsorship OR sponsorship transfer?

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Please confirm your eligibility and alignment with the following core job requirements (Select all that apply): *

I am currently located within daily commuting distance of Belton, MO (or the greater Kansas City metro area) and can reliably work 100% onsite (5 days/week).

I have at least 2+ years of hands-on experience in supply chain, inbound logistics, or physical inventory management in a distribution center or fulfillment environment.

I have direct working experience using an ERP / WMS (e.g., NetSuite, Softeon, Manhattan, SAP) to receive purchase orders, track inventory discrepancies, and reconcile stock.

I am comfortable working in a fast-paced environment with high vendor volume (hundreds annually) & high inbound unit volumes (millions of units monthly) and under strict campaign deadlines.

None of the above apply to me.

Our facility moves millions of units monthly across hundreds of vendor POs. Tell us about the scale of inventory you have personally tracked or reconciled. Specifically: 1) What was the typical SKU/unit count, inventory dollar value, and the ERP/WMS systems you worked in daily (e.g., NetSuite, Softeon, Excel)? 2) When a physical count didn't match the packing slip, what were your exact steps to investigate and resolve it?

Briefly describe a time an inbound shipment arrived damaged, short, delayed, or out of compliance right before a major production/fulfillment deadline. As part of your response: 1) What was the order volume/value, 2) who did you coordinate with (warehouse receiving, carriers, brand vendors, planning), and 3) how did you prevent a downstream delay to customer orders?

Inbound coordination often requires juggling multiple delivery deadlines, shipment statuses and coordinating with different stakeholders. Give an example of a workflow bottleneck you identified in your receiving/tracking process. What specific tool or SOP change did you implement, and what measurable impact did it have on time saved or accuracy?

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As set forth in IPSY’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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