Payments Data Analyst

As a Payment Systems Analyst, you will play a pivotal role in optimizing PGWay’s payment performance  by monitoring transaction flows, identifying anomalies, and collaborating with cross-functional teams to resolve operational challenges. This position requires strong analytical expertise, a data-driven mindset, and exceptional communication skills to ensure smooth payment processing and enhance client satisfaction.

Responsibilities

• Conduct daily investigations and in-depth analyses of payment systems  traffic to detect anomalies, fraud patterns, or system inefficiencies
• Prepare detailed reports with actionable insights on transaction trends, approval/decline rates, and regional performance metrics
• Collaborate with 100+ global payment providers to troubleshoot operational errors, resolve issues occurring during the payment, and optimize integration workflows
• Partner with technical team , product, and engineering teams to address data-driven queries and improve system performance
• Offer analytical support to various teams, collaborating to address data-driven questions

Requirements

• 1+ years in payment systems operations, transaction monitoring, or data analysis (preferably in fintech, iGaming, or e-commerce) 
• Proficiency in data analysis tools (Excel, SQL, PBI, Google sheets)
• Ability to interpret complex datasets, identify trends, and propose data-backed solutions
• Strong interpersonal skills to liaise with internal teams and external payment providers, actively contributing to a positive team environment
• Ability to work through repetitive and complex multiple tasks with patience and consistency, without losing efficiency
• Attention to details, ensuring everything is executed accurately, thoroughly, and to high standard
• Ability to adjust to new situations and learn quickly

Benefits

• Snacks in the Office
• 24 days of vacation per year
• Attractive office location and facilities
• Medical insurance
• Breakfasts and lunches in the office (partially paid by the Company)
• Languages classes (partially paid by the Company)
• Social Club of the Company

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