CMA - Chronic Care Manager

Chronic Care Manager/Chronic Care Navigator – On-Site

Requirements:

• Minimum of 2 years of experience in an outpatient clinic setting as a patient caregiver, educator, or advocate

• Certified Medical Assistant (CMA) preferred

• Current Basic Life Support (BLS) certification

• Strong interpersonal, communication, and organizational skills

• Ability to work independently and adapt to a fast-paced environment

Compensation & Benefits:

• Competitive salary (based on experience)

• Full-time, on-site position

• Professional development opportunities

• Supportive team environment focused on patient-centered care

About the Role:
Phamily is assisting The Neuromedical Center in hiring a Chronic Care Manager/Chronic Care Navigator to work on-site using the Phamily Chronic Care Management platform. This role focuses on gathering and organizing patient data to identify unmet needs, engage patients in their care, and improve communication between patients and their care teams. Each Care Manager is expected to handle a 500-patient caseload with 300 billable patients by the end of the month.

Key Responsibilities:

• Identify patients’ unmet needs and coordinate care management

• Engage patients in their own care and support treatment interventions

• Maintain ongoing communication with patients and their care teams

• Record and organize medical information, including patient vital signs

• Assist in treatments and administer medications as directed by physicians

• Educate physicians and ancillary staff on care management protocols

• Ensure compliance with HIPAA privacy regulations and patient confidentiality policies

• React calmly and effectively in emergency situations

Physical Requirements:
This role requires standing and walking for extended periods, occasional lifting of up to 50 pounds, manual dexterity, and the ability to handle high-stress situations.

Apply Today:
Join a team dedicated to improving patient care. Apply now to make a difference in chronic care management.