Back to jobs

People Programs Manager

San Francisco, California, United States

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 7 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Join our growing People Operations team! In this role, you are responsible for Programs Management in a fast-paced growth stage start up. 

Location: San Francisco, CA - Must work in the office a minimum of 2 days per week

About the Role:

We are seeking a proactive and organized People Programs Manager to manage all San Francisco office operations and coordinate memorable events that bring our teams together. This role is essential to ensuring our office runs smoothly and fosters a vibrant, collaborative environment. You will also plan and execute our major annual events, including global offsites, holiday parties, and monthly team gatherings. The ideal candidate will be a detail-oriented multitasker with experience in office management and event coordination, capable of managing logistics, budget, and vendor relations to deliver seamless experiences.

Key Responsibilities:

Event Planning and Coordination:

  • Plan and execute 2 annual global offsite events, coordinating logistics, travel, accommodation, and schedules.
  • Organize monthly team events to promote engagement and team-building.
  • Coordinate holiday parties, ensuring they are inclusive, engaging, and within budget.
  • Collaborate with cross-functional teams to tailor events to specific goals and audiences.
  • Handle event budgets, vendor relationships, contracts, and invoices.
  • Run retrospectives and gather feedback from team members to continuously improve the quality and relevance of events.
  • Provide regular status updates throughout planning of all events.
  • Partner with the Design team to create, mint, and send NFT (Non-Fungible Tokens) for competitive prizes for applicable events.
  • Manage company swag, including orders, inventory replenishment, shipments, and designs in collaboration with the Design team.

Office Management:

  • Oversee daily office operations, ensuring a welcoming, well-organized, tidy, and efficient workspace.
  • Manage office supplies and inventory, maintaining optimal levels and placing timely orders.
  • Act as the point of contact for all office-related issues, including maintenance, troubleshooting, and compliance regulations.
  • Coordinate with building management and vendors to address office needs.
  • Keep the SF team up-to-date with any building management announcements or closures.
  • Create and/or maintain office-related data metrics to assist in decision-making.
  • Assist with and coordinate any office redesign-related action items.
  • Support onboarding by preparing workstations, key fobs & ID badges and welcome kits for new hires.
  • Manage meal orders as needed for the team (lunch, happy hours, etc.)
  • Responsible for checking mail, scanning, and taking action on any to-dos.
  • Maintain office plants, including regular watering.

Qualifications:

  • 3+ years of experience in People Programs including office management and event coordination, or a related role.
  • Strong organizational and multitasking skills with incredible attention to detail and the ability to reprioritize and problem-solve in real-time.
  • Excellent interpersonal and communication skills.
  • Proficient in Notion and Google Workspace
  • The ability to project manage an office move is a plus.
  • Proven track record of managing budgets and negotiating with vendors.
  • Ability to work both independently and collaboratively, with a customer-service and/or hospitality mindset.

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

 

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Phantom’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.