Sales Operations & CRM Specialist (f/m/d)

PHENOGY is a leading innovator of battery energy storage technologies and applications for the green electrification of the planet. Our team members work on future-proof and truly sustainable battery systems that are powerful, safe, and robust – with circularity as a central principle.

As part of the PHENOGY Group, PHENOGY Europe GmbH has established its German headquarters in Bremen.

PHENOGY is an environmentally and socially conscious enterprise. We are committed to fostering prosperity for the people and our planet, ensuring truly sustainable growth – starting in the area of our greatest expertise and impact: energy storage solutions.

We energize the future.

PHENOGY is seeking curious, entrepreneurial-minded energy pioneers to help shape our vision, systems, and growth; playing a key-role as we launch into our ambitious future. If you’re inspired by our mission, values, and drive to change how we energize the future — we’d love your application.

At Phenogy, we are at the forefront of the global energy transition. We develop, manufacture, and deliver cutting-edge battery energy storage systems (BESS) for commercial, industrial clients. As we grow, we are strengthening the foundation of our commercial engine — and this is where you come in.

We are looking for a data-driven and curious Sales Operations & CRM Specialist to help build scalable sales processes and support our commercial teams with reliable data and insights.

In this role, you will combine hands-on CRM and sales operations work with targeted sales intelligence activities, such as lead research and market analysis. You will work at the intersection of sales operations, CRM, and data, ensuring a strong operational backbone while contributing to better pipeline quality and more informed sales decisions.

Your tasks and responsibilities:

• Data Analytics & Reporting: Create and maintain standard reports and KPIs (e.g., conversion rates, pipeline velocity, forecasting accuracy). Translate complex data into actionable recommendations for the Head of Sales and C-level management
• Process Automation & Enablement: Train the sales team on CRM best practices and sales intelligence tools. Automate administrative tasks to ensure the sales team can focus on client relationships
• CRM Ownership & Optimization: Act as the ultimate owner of our CRM platform. Design, implement, and optimize sales workflows, pipelines, and reporting dashboards tailored to long-cycle B2B infrastructure sales
• Data Hygiene: Ensure high data quality, GDPR compliance, and seamless integration between the CRM, marketing automation tools, and the ERP system
• Sales Intelligence & Lead Enrichment: Proactively identify and profile potential B2B clients (e.g., renewable energy developers, grid operators, commercial & industrial enterprises). Use external tools (like LinkedIn Sales Navigator, ZoomInfo, or industry databases) to feed the sales pipeline with qualified insights
• Market Research & Opportunity Mapping: Identify and analyze energy infrastructure projects (e.g., wind and solar parks) to uncover new sales opportunities
• In close coordination with Marketing department: Market & Competitor Monitoring: Track market developments, policy changes in the renewable sector, and competitor movements to identify new business opportunities or risks 

Must have's:

• 3+ years of experience in Sales Operations, Sales Intelligence, or CRM Management, ideally within a B2B environment (B2B SaaS, renewable energy, manufacturing, or heavy tech)
• Bachelor’s degree in Business Administration, Data Science, Engineering, Information Systems, or a related field
• Hands-on experience with major CRM systems (e.g., Salesforce, Pipedrive, Microsoft Dynamics)
• Capability to analyze large datasets. Advanced Excel skills are appreciated; experience with BI tools (Power BI, Tableau) or SQL is highly desirable
• Interest in renewable energy, battery storage, or electrical grids. Previous experience in the green energy sector is a distinct advantage
• Excellent written and spoken English skills. You can translate complex data into simple, convincing narratives for sales reps and executives alike

Nice to have's:

• Knowledge of tender processes, buying signals, or technicalcommercial sales cycles 
• Experience in startup/scaleup environments or building processes from scratch  
•  Familiarity with cost drivers in BESS projects (BESS CAPEX, BOS, EMS, EPC models)
• Ability to build small dashboards, reports, or forecasting models independently 

Location: Bremen, Germany - alternatively, we are also filling this position at our on-site location in Technopark Lucerne, Switzerland.

Travel Readiness: ca. 5% within EMEA

We offer you:

• Join a high-caliber environment that enables you to develop your full potential, shape your job, and take ownership.
• Participate in the development of PHENOGY and inspire the world to transition to sustainable energy.
• Become part of our eco-passionate expert team - a first-class team all around. 
• Benefit from flexible work hours as well as remote and on-site working in a modern sustainable office
• Enjoy various events

At PHENOGY, we highly value diversity, equality, and inclusion. It makes our company stronger. Our philosophy: one mindset, many minds.