The Philadelphia Eagles are regarded as one of the most storied franchises in the National Football League. Under Chairman and CEO Jeffrey Lurie’s leadership, the organization is committed to excellence.

The Eagles are globally recognized for their progressive and strategic approach off the field, serving as a powerful example within the sports industry. By leveraging their star power to support innovative autism research and care programs, youth football initiatives, social justice efforts, sustainability measures, and more, the team’s legacy has been built on inspiring a global community of Eagles fans.

Lincoln Financial Field is home to the Super Bowl LII and LIX champions and offers guests a first-class experience in a safe, clean, and friendly environment. It has become one of the world’s most admired stadiums due to its commitment to the fan experience.

Members of the organization are empowered to lead with passion, dedication, and creativity, while being aligned on a clear vision set by core values. The cross-functional collaboration in the building has helped establish a winning culture, positioning the Philadelphia Eagles as one of the industry’s leading sports franchises.

 

POSITION SUMMARY

 

The Event Staff Experience Seasonal Associate will learn the intricacies of an NFL Fan Services Department while strengthening their professional attributes. The Event Staff Experience Seasonal Associate will enhance their education by working under the direct supervision of the Event Staff Operations Manager and learn from the full-time Fan Services staff of the Philadelphia Eagles. This individual will be responsible for assisting in the management of Game Day Staff and will focus on Game Day Staff time management, communication and scheduling as well as completing office duties for the organization.

 

 

REPORTING RELATIONSHIPS

 

The Event Staff Experience Seasonal Associate will report to the Event Staff Operations Manager and work closely with all staff members of the Fan Services Department.

 

POSITION RESPONSIBILITIES

 

• Develop and maintain day-to-day staff communication via phone and email
• Become proficient in ABI MasterMind program and assist in maintaining/updating event schedules for Game Day Staff
• Assist with evaluating staff performance, creating and sending employee performance notification letters and termination letters
• Assist with planning, logistics, and execution of Game Day Staff Hiring, Game Day Staff Trainings, Game Day Staff Appreciation Days, and Game Day Staff Post-Season Party
• Works with Human Resources and Accounting departments to ensure Game Day Staff employment files are up to date and payroll adjustments are processed in a timely manner
• Assist with the Eagles Autism Foundation’s 50/50 Raffle Operation on Eagles Game Days. Manage a raffle team of 40+ staff members
• Assist with employment verifications for current and prior employees
• Analyze employee feedback to identify areas of improvement
• Assist with organizing and managing Employee Check-In
• Assist with event day preparation, including copying and organizing materials and equipment
• Assist Event Staff Experience Coordinator with managing and scheduling special events at Lincoln Financial Field
• Work all events at Lincoln Financial Field as well as Game Day Staff related events
• Perform additional duties as assigned by any member of the Fan Services Department

 

 

DESIRED COMPETENCIES

 

Personal Accountability - Gains input from others and moves decisions forward in the organization; accountable for actions.

Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

Results Oriented - Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.

Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Managing Processes - Ability to manage appropriate steps to get projects completed.

Organizational Ability - Attention to detail, demonstrates time and energy to make sure tasks are properly handled and completed correctly.

 

 

QUALIFICATIONS

 

• Must be a recent or upcoming graduate who has completed within the previous eighteen months, a technical, associate, bachelors, or graduate degree (eligible graduation years 2025-2026) or an individual that has been discharged from the military within the last 18 months (2025-2026). 

• Excellent verbal, written, and interpersonal communication skills required
• Excellent organizational, planning abilities and multitasking skills required
• Ability to maintain confidentiality of all business matters
• Should have strong interest or background in Human Resources and Operations
• Preferably has previous Human Resources and/or Guest Services experience

 

 

Equal Employment Opportunity:

 

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, ethnicity, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other classification protected by applicable law.

 

 

For your consideration:

 

• Our organization makes an impact
• On-site subsidized cafeteria
• Free secured parking
• Easy access to public transportation
• On-site fitness facilities
• Participation in employee engagement activities
• Access to online learning platform
• Eligible to elect medical coverage
• This is a non-exempt, temporary, seasonal position
• Eligible to receive a $1,000 stipend for those relocating or traveling outside of a 50- mile distance