The Philadelphia Eagles are regarded as one of the most storied franchises in the National Football League. Under Chairman and CEO Jeffrey Lurie’s leadership, the organization is committed to excellence.

The Eagles are globally recognized for their progressive and strategic approach off the field, serving as a powerful example within the sports industry. By leveraging their star power to support innovative autism research and care programs, youth football initiatives, social justice efforts, sustainability measures, and more, the team’s legacy has been built on inspiring a global community of Eagles fans.

Lincoln Financial Field is home to the Super Bowl LII and LIX champions and offers guests a first-class experience in a safe, clean, and friendly environment. It has become one of the world’s most admired stadiums due to its commitment to the fan experience.

Members of the organization are empowered to lead with passion, dedication, and creativity, while being aligned on a clear vision set by core values. The cross-functional collaboration in the building has helped establish a winning culture, positioning the Philadelphia Eagles as one of the industry’s leading sports franchises.

 

POSITION SUMMARY

This position will include responsibilities such as assisting in the development and execution of all Season Ticket Member initiatives including Training Camp, Insider Series, Game Day Events and various other activations.

 

 

REPORTING RELATIONSHIPS

 

The Season Ticket Member Experience Seasonal Associate will report to the Season Ticket Member Experience Coordinator and work closely with all staff members of the Fan Services Department.

 

POSITION RESPONSIBILITIES

 

• Assist with planning and execution of all Season Ticket Member events including events at Philadelphia Eagles games, Training Camp, Event Series, and Signing Day
• Assist with preparation, management, and reporting of Fan Ambassador program for all Philadelphia Eagles game days
• Assist with creativity and creation of new ideas for Season Ticket Members
• Oversee tracking of all Season Ticket Member initiatives through SalesForce CRM database
• Keep inventory of all Season Ticket Member giveaways
• Assist with season ticket payments and relocation requests
• Assist in training and management of academic interns and game day staff
• Support the planning and execution of Game Day Staff trainings, Game Day Staff Appreciation Day and Game Day Staff Post Season Party
• Assist with the lost and found program, including logging, returning and donating items
• Assist in the response of fan suggestions, questions, concerns or comments via phone and email
• Assist with Ticket and Fan Services operations by working on all Season Ticket Member events, possible Game Day Staff events as well as all other major events at Lincoln Financial Field as directed by your supervisor.

 

 

 

 

DESIRED COMPETENCIES

 

Personal Accountability - Gains input from others and moves decisions forward in the organization; accountable for actions.

Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

Results Oriented - Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.

Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Managing Processes - Ability to manage appropriate steps to get projects completed.

Organizational Ability - Attention to detail, demonstrates time and energy to make sure tasks are properly handled and completed correctly.

 

 

QUALIFICATIONS

 

• Must be a recent or upcoming graduate who has completed within the previous eighteen months, a technical, associate, bachelors, or graduate degree (eligible graduation years 2025-2026) or an individual that has been discharged from the military within the last 18 months (2025-2026). 

• Excellent verbal, written, and interpersonal communication skills required
• Excellent organizational, planning abilities and multi-tasking skills required
• Ability to maintain confidentiality of all business matters
• Strong interest or background in Customer Service, Client Experience and Operations required

 

 

Equal Employment Opportunity:

 

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, ethnicity, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other classification protected by applicable law.

 

 

For your consideration:

 

• Our organization makes an impact
• On-site subsidized cafeteria
• Free secured parking
• Easy access to public transportation
• On-site fitness facilities
• Participation in employee engagement activities
• Access to online learning platform
• Eligible to elect medical coverage
• This is a non-exempt, temporary, seasonal position
• Eligible to receive a $1,000 stipend for those relocating or traveling outside of a 50- mile distance