Human Resources Systems and Operations Specialist

The Philadelphia Eagles are regarded as one of the most storied franchises in the National Football League. Under Chairman and CEO Jeffrey Lurie’s leadership, the organization is committed to excellence.

The Eagles are globally recognized for their progressive and strategic approach off the field, serving as a powerful example within the sports industry. By leveraging their star power to support innovative autism research and care programs, youth football initiatives, social justice efforts, sustainability measures, and more, the team’s legacy has been built on inspiring a global community of Eagles fans.

Lincoln Financial Field is home to the Super Bowl LII and LIX champions and offers guests a first-class experience in a safe, clean, and friendly environment. It has become one of the world’s most admired stadiums due to its commitment to the fan experience.

Members of the organization are empowered to lead with passion, dedication, and creativity, while being aligned on a clear vision set by core values. The cross-functional collaboration in the building has helped establish a winning culture, positioning the Philadelphia Eagles as one of the industry’s leading sports franchises.

 

 

POSITION SUMMARY

Serves as the Human Resources systems expert to improve data accuracy, system performance/processes, and operational efficiencies. This role requires a systems-oriented mindset and is responsible for maintaining the Human Resources Information System (HRIS), ensuring data accuracy, producing timely and insightful reporting, developing HR data visualizations, and driving process improvements across HR operations as well as providing reporting and employee and HR data to help other departments. This role Specialist takes a prominent part in HR processes, systems, and analysis.

 

REPORTING RELATIONSHIPS

 

This role will report to the Senior Director of Human Resources.

 

POSITION RESPONSIBILITIES

 

• Assist with HR operations, specifically around technology and reporting for HRIS data, talent acquisition, engagement and inclusion, and internal communications.
• Maintain and administer the HRIS, ensure data integrity, security, and system performance.
• Serve as a primary administrator for the HR technology platforms.
• Act as a key team member in system implementation, data integrations, and upgrades of HR technology solutions.
• Configure and document workflows, system rules, permissions access, and system updates in alignment with HR policies.
• Develop, run, and maintain standard and ad hoc HR reports.
• Design and develop data visualizations to translate HR metrics.

• Evaluate and liaise with Information Technology (IT) department regarding integrated communication strategies across platforms (e.g., Email, Slack, Teams, SharePoint).

• Responsible for data administration during the employee lifecycle.

• Assist systems users and provide ongoing support and service to end users.

• Serve as a resource for providing HR support and partnering with managers as needed.
• Collaborate and work closely with the Payroll & HRIS Manager and serve as liaison with the IT team.
• Ability to work some nights, weekends, and holidays during events and games, when necessary.
• Other duties as assigned.

 

DESIRED COMPETENCIES

 

Personal Accountability – Attention to detail. Gains input from others and moves decisions forward in the organization; accountable for actions.

 

Integrity & Values – Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

 

Interpersonal Confidence – Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

 

Results Oriented – Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.

 

Adaptability – Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

 

Managing Processes – Ability to manage appropriate steps to get projects completed.

 

 

QUALIFICATIONS

 

• Bachelor’s degree in Human Resources, Information Systems, Business, or related field.
• 3-5 years of experience in a HR operations, HR coordinator, HRIS specialist or equivalent role.
• Hands-on experience managing a HRIS and HR data reporting.
• Knowledge of HR compliance and data privacy requirements.
• Strong collaboration and customer service orientation with continuous improvement focus.
• Proficient in Microsoft Excel and demonstrated ability with other Microsoft applications.
• Ability to keep sensitive information confidential.
• Canva experience is a plus.
• Value the importance of completing other duties as needed.

 

EOE

 

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, ethnicity, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other classification protected by applicable law.

 

Our Comprehensive Employee Benefits and Well-being Package Includes:

 

• Generous time off effective the first day of hire, which include paid holidays, floating holidays, summer Fridays, 3 weeks paid vacation, sick time, and Eagles time.
• Access to online learning platform.
• Best in class health insurance for employees and families including Dental, Vision, FSA, HSA, Mental Health.
• On-site cafeteria and fitness area.
• Financial wellness. 401(k) with company match and company provided Defined Benefit Pension Plan.
• Employee Volunteer Events.