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Sr. Machine Learning Engineer (Recommendation Systems)
At Philo, we’re a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented — in short, we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback experiences.
Senior Machine Learning Engineer (Recommendation Systems)
Philo’s recommendation system improves user engagement and customer satisfaction by tailoring content discovery to individual preferences and viewing habits. We want users to be confident that Philo will have something they want to watch every time they open the app.
We are seeking a Senior Machine Learning Engineer to lead our content personalization efforts, shaping experiences that impact millions of users. In this role, you will research, design, and build advanced algorithms and large-scale systems that power Philo’s recommendation engine.
As a senior member of a growing team, you will tackle complex machine learning challenges and collaborate with data science, product, infrastructure, and backend engineering teams to deliver innovative, data-driven personalization solutions. Your work will directly impact content discovery, deepen user engagement, and drive long-term retention.
Responsibilities:
Lead development of recommendation systems: Design, build, and optimize advanced algorithms for SVOD, Live TV, and FAST personalization.
Drive ML innovation at scale: Conduct deep dives into models and system components, ensuring performance, scalability, and robustness across regions and product areas.
Own the ML pipeline: Build and maintain reliable pipelines for data extraction, feature engineering, model training, testing, and deployment.
Collaborate with Product, Data Science & Engineering: Translate product requirements into ML solutions, set clear expectations, and deliver measurable improvements in user engagement.
Advance deep learning in recommendations: Apply frameworks such as TensorFlow, PyTorch, or similar to develop state-of-the-art recommendation models.
Experimentation: Conduct rigorous A/B testing and ML experiments to understand model performance and iterate rapidly based on feedback.
ML Vision and Roadmap: Contribute to the strategic planning of the recommendations roadmap, aligning engineering efforts with business objectives and user needs.
Explore advanced architectures: Experience with frameworks like Two-Tower models and Deep Cross Networks (DCN) is a strong plus.
Qualifications:
8+ years of experience in backend engineering and/or data science, including 4+ years focused on machine learning. Experience with recommendation systems is a big plus.
Strong coding skills in Python, as well as proficiency in using ML frameworks like PyTorch or TensorFlow.
Excellent analytical and problem-solving skills, with the ability to translate complex technical challenges into business solutions.
Proven track record of leading projects and delivering impactful machine learning solutions.
Strong communication and documentation skills; capable of explaining complex, technical concepts to non-technical stakeholders and to diligently document your work to help the team as a whole learn and move quickly.
Experience with Amazon SageMaker or similar MLOps platforms
More about Philo
At Philo, we’re a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism, pride in our work, and passion, with transparency and openness as fundamental parts of our culture.
We’re committed to diversity, equity, inclusion, and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We’re committed to supporting every candidate and employee. If you need an accommodation at any stage of the process, please email recruiting@philo.com and we’ll work with you to meet your needs.
Philo offers 70+ top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, HISTORY, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, We TV, and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+.
Our extensive library boasts over 85,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast.
Philo is headquartered in San Francisco, with offices in New York and Cambridge, MA. Our leadership team includes a Facebook co-founder and alums from Meraki and HBO, backed by NEA and industry partners like Discovery, Viacom, AMC, and A&E.
Join us at Philo and be part of a team that's shaping the future of TV!
Status: Full-timeLocation: San Francisco, CA or remote within the U.S.Compensation: Includes annual salary, company stock options, and health benefits. Salary is determined by experience and location:
San Francisco, New York City: $175K - $235K
Boston, DC Metro, Los Angeles, Seattle: $165K - $225K
Denver, Atlanta, Austin, Las Vegas, Sacramento, Chicago: $155K - $215K
Texas, Florida: $150K - $205K
We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:
Full health, dental and vision coverage for you and your family
401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
Flexible working hours
Up to 20 weeks of fully paid parental leave
Unlimited paid time off for vacation and sick leave
$2,000 annual vacation bonus (we pay you to take a two week vacation)
$5,250 annually for professional development and educational assistance
$1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
$500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
Dog-friendly office
And much more!
For California Residents: Philo’s CCPA Notice at Collection – Employees, Applicants, Owners, Directors, Officers and Contractors
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Lead Backend Software Engineer (Product)
About Philo
Philo is building the future of television. Our product lets you watch your favorite shows on all the devices you care about, with seamless playback, insightful discovery, and effortless sharing. In short, we’re building the TV experience that we’ve always wanted for ourselves.
We’re a company that puts people first — both our subscribers and our team. At Philo, our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. We believe in having transparency and openness across all parts of the company.
We are committed to diversity and inclusion as we grow the Philo team and shape the future of TV. We believe that a diverse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers.
Philo is headquartered in San Francisco, with additional offices in New York and Cambridge, MA. Our leadership team includes a cofounder of Facebook as well as alums of Meraki and HBO. Philo is backed by NEA and industry partners including Discovery, Viacom, AMC, and A&E.
Lead Backend Software Engineer (Product)
Philo aims to connect customers with their favorite shows, help them discover new favorites, and get them seamlessly into the video player watching their next shows. The Product API team is central to this mission and powers virtually every non-media interaction in our application delivering a personalized experience for millions of users across web, mobile, and connected TV platforms.
The team builds out the Philo show catalog and exposes it via search, ML powered recommendation, and platform integration like search on Roku, FireTV, and tvOS. They provide a robust API to clients platforms to access this catalog along with features needed for a streaming service like saving shows, sending notifications, and running experiments. They do this all while load testing and scaling the system to millions of users and considering security and privacy. A challenge for the team is to support many different clients and the team has built out frameworks, infrastructure, and APIs to enable this. For example, building out a framework on top of GraphQL to dynamically change the home page instantly and across all platforms without any client modification allowing for content curation, user personalization, and all types of home page experimentation.
Engineering leads at Philo lead by example, and are expected to ship features, triage bugs, manage releases, and generally advocate for quality throughout the codebase. We are seeking an enthusiastic, experienced backend engineer with a deep technical background building scalable APIs, services, and platform infrastructure. You will contribute to the technical vision and roadmap for Product API, drive architecture and reliability with strong observability, coordinate cross-team delivery to unblock new user experiences, and ensure partner integrations land smoothly. You'll model best practices to the team, unblock your teammates when they are stuck, and help ensure platform stability and clarity of contracts as the team delivers multi-quarter outcomes.
Responsibilities
Provide technical leadership to members of the Product API team, including input on system architecture and design tradeoffs, as well as coaching other members of the team and mentoring new hires.
Collaborate with product and client engineering teams to design and deliver GraphQL APIs that enable rich, performant user experiences while maintaining clean separation of concerns and optimal client-server interactions.
Own and evolve critical product subsystems including recommendations, catalog, search, in-app notifications, user preferences, viewing history, collections, experiments, and feature flags.
Build and maintain proxy and augmentation layers that integrate domain services from across the organization (such as video infrastructure, recommendations systems, and search) into a cohesive, unified API.
Drive continuous improvements to the reliability, performance, scalability, and maintainability of Philo's product API infrastructure, ensuring sub-second response times and high availability across all endpoints.
Collaborate with data science and product analytics teams to instrument the API layer for experimentation, A/B testing, and feature rollouts, enabling data-driven product decisions.
Build and enhance observability tools to proactively monitor API performance, identify bottlenecks, debug issues, and ensure optimal cache utilization across the system.
Work with infrastructure teams to optimize database queries, implement effective caching strategies, and ensure DataServer scales efficiently as Philo's user base grows.
Qualifications
8+ years of software development experience.
2+ years of experience mentoring and providing technical guidance to other engineers (bonus points for experience or interest in managing engineering teams).
Strong experience designing and implementing GraphQL APIs at scale (bonus points for experience with complex schema design, query optimization, and federation patterns).
Proven track record of building highly efficient and highly available backend services using NodeJS, Ruby, Golang, Python, or similar programming languages.
Experience operating in cloud computing environments using modern software deployment technologies (e.g. Docker, Kubernetes, AWS).
Deep understanding of API design principles, RESTful and GraphQL patterns, caching strategies, and performance optimization techniques.
Experience working with large amounts of data and making data-based decisions to prioritize projects, including familiarity with relational and non-relational databases and modern data warehousing and querying with SQL.
Strong systems thinking with the ability to design cohesive API abstractions that cleanly separate concerns while enabling flexibility for diverse client needs.
Experience building proxy and aggregation layers that integrate multiple backend services into unified APIs.
Familiarity with experimentation frameworks, feature flag systems, and A/B testing infrastructure.
Experience and aptitude for collaborating and communicating with internal stakeholders across product, design, client platform engineering, and data science teams.
Understanding of video streaming product ecosystems and the unique challenges of building APIs for multi-platform applications (web, mobile, TV).
Expertise in either product-facing API development or machine learning systems and model serving infrastructure.
We are language agnostic, but most of our backend code is written in Golang, NodeJS and Ruby, with some C++ and Python. Our services run on Kubernetes, and we practice continuous deployment across all of our systems.
More about Philo
At Philo, we’re a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism, pride in our work, and passion, with transparency and openness as fundamental parts of our culture.
We’re committed to diversity, equity, inclusion, and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We’re committed to supporting every candidate and employee. If you need an accommodation at any stage of the process, please email recruiting@philo.com and we’ll work with you to meet your needs.
Philo offers 70+ top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, HISTORY, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, We TV, and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+.
Our extensive library boasts over 85,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast.
Philo is headquartered in San Francisco, with offices in New York and Cambridge, MA. Our leadership team includes a Facebook co-founder and alums from Meraki and HBO, backed by NEA and industry partners like Discovery, Viacom, AMC, and A&E.
Join us at Philo and be part of a team that's shaping the future of TV!
Projected Start Date: ASAPStatus: Full-timeLocation: San Francisco, CA, Brooklyn, NY, Cambridge, MA, or remote within the U.S.Compensation: Includes annual salary, company stock options, and health benefits. Salary is determined by experience and location:
San Francisco, New York City: $200K - $235K
Boston, DC Metro, Los Angeles, Seattle: $190K - $225K
Denver, Atlanta, Austin, Las Vegas, Sacramento, Chicago: $180K - $215K
Texas, Florida: $170K - $205K
We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:
Full health, dental and vision coverage for you and your family
401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
Flexible working hours
Up to 20 weeks of fully paid parental leave
Unlimited paid time off for vacation and sick leave
$2,000 annual vacation bonus (we pay you to take a two week vacation)
$5,250 annually for professional development and educational assistance
$1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
$500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
Dog-friendly office
And much more!
For California Residents: Philo’s CCPA Notice at Collection – Employees, Applicants, Owners, Directors, Officers and Contractors
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Data Engineering Manager
Philo: a streaming service for TV and movie lovers
At Philo, we’re a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented — in short, we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback experiences.
Data at Philo
Data underpins everything we do at Philo: making informed business decisions; analyzing and improving the quality of our streaming experience; running product experiments to optimize our signup flows and improve user journeys; and making it effortless for our users to find the perfect thing to watch. Philo serves over a billion streams to its users every year, generating a wealth of data that we leverage at all levels of the organization. Philo’s data pipeline processes nearly 8 trillion events per year into our petabyte scale data lake, where we run over 30k ETL and BI queries every day to bring data-driven insights to our team.
On the Data Engineering team, we’re looking for people who are comfortable working on complex data infrastructure challenges that support critical business functions across our streaming services. You’ll be working closely with other engineers, data scientists, analysts, and stakeholders to build and deploy scalable data solutions that power our entire service. In addition, you’ll work with departments across the organization to understand their data needs and deliver high-performance, reliable data systems to help the entire team thrive.
We are passionate about building robust, scalable data infrastructure and providing high-quality data infrastructure for the entire company, using both cutting-edge technologies and proven engineering practices in close collaboration with every department. To complete our work, we build on modern tools including AWS-native services, dbt, Segment, Snowflake, AWS SageMaker, Spark, Avo, BigEye and more.
Some of the recent projects our Data Engineering team members have worked on include data warehouse cluster upgrades, per-query infra cost optimization, implementation of Apache Iceberg data storage, and evaluating alternative data warehouse technologies.
The Role
We're seeking an experienced Data Engineering Manager to join our team at Philo. Engineering Managers at Philo lead by example, and are expected to write code and demonstrate best practices while also providing coaching, technical leadership, and insights within and across teams. We expect an even split between hands-on technical work (designing, architecting, and implementing our long-term data platform strategy) and people management (coaching, mentoring, and developing a high-performing data engineering team). The ideal candidate is strongly opinionated about data stack architecture and how to enhance velocity across the entire Data Team at Philo.
Responsibilities:
Drive technical leadership to members of the Data Engineering team, including input on data pipeline design, performance optimization, and AWS cloud services, as well as coaching team members and mentoring new hires
Provide strong people management for the team, including regular 1:1 meetings, career development guidance, and general check-ins to support individual growth and team morale
Lead the design and implementation of Philo's data platform architecture
Set technical standards and best practices for data engineering work
Collaborate with cross-functional teams to understand data platform needs and translate business requirements into technical solutions
Design scalable data pipelines and infrastructure
Manage team workload, priorities, and delivery timelines
Implement data governance, security, and quality control processes
Drive technical decisions with a focus on long-term sustainability
Key Qualifications:
10+ years of professional experience in data engineering, ideally with a few years working on high-volume data platforms
2+ years of experience managing data engineering teams in cloud-native environments
Deep expertise in modern data stack technologies, particularly AWS data services, Snowflake, dbt, Airflow, Airbyte, Python, and SQL
Strong people management skills with experience providing coaching, performance feedback, and career development guidance to direct reports.
Strong track record of designing and implementing data platforms
Excellent communication skills with technical and non-technical stakeholders, simplifying complex data concepts for various business audiences
Experience managing cloud-based data platforms (AWS/GCP/Azure)
Ideal Qualifications:
Experience in media/streaming industry with understanding of video delivery analytics and metrics
Knowledge of data modeling and dimensional design
Experience with data governance and compliance requirements
Background in implementing data quality frameworks
More about Philo
At Philo, we’re a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism, pride in our work, and passion, with transparency and openness as fundamental parts of our culture.
We’re committed to diversity, equity, inclusion, and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We’re committed to supporting every candidate and employee. If you need an accommodation at any stage of the process, please email recruiting@philo.com and we’ll work with you to meet your needs.
Philo offers 70+ top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, HISTORY, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, We TV, and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+.
Our extensive library boasts over 85,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast.
Philo is headquartered in San Francisco, with offices in New York and Cambridge, MA. Our leadership team includes a Facebook co-founder and alums from Meraki and HBO, backed by NEA and industry partners like Discovery, Viacom, AMC, and A&E.
Join us at Philo and be part of a team that's shaping the future of TV!
Status: Full-timeLocation: San Francisco, CA, Brooklyn, NY, Cambridge, MA, or remote within the U.S.Compensation: Includes annual salary, company stock options, and health benefits. Salary is determined by experience and location:
San Francisco, New York City: $200K - $235K
Boston, DC Metro, Los Angeles, Seattle: $190K - $225K
Denver, Atlanta, Austin, Las Vegas, Sacramento, Chicago: $180K - $215K
Texas, Florida: $170K - $205K
We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:
Full health, dental and vision coverage for you and your family
401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
Flexible working hours
Up to 20 weeks of fully paid parental leave
Unlimited paid time off for vacation and sick leave
$2,000 annual vacation bonus (we pay you to take a two week vacation)
$5,250 annually for professional development and educational assistance
$1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
$500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
Dog-friendly office
And much more!
For California Residents: Philo’s CCPA Notice at Collection – Employees, Applicants, Owners, Directors, Officers and Contractors
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
