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Strategic Program Manager – IT

Middletown, Pennsylvania

Job Summary 

The Strategic Program Manager – IT is responsible for translating approved strategic intent into executable strategic programs that deliver defined business outcomes, technology-enabled transformation, digital capability advancement, and realized benefits across the Phoenix Contact North America region.

Operating within the Strategic Enterprise PMO, this position leads strategic program execution, manages cross-functional dependencies, coordinates delivery across functional operating environments, and exercises delegated enterprise strategic authority within approved program scope. The position serves as a strategy realization leader, partnering with executive / top leadership teams, IT leadership, business leaders, and supporting functions to ensure strategic objectives are successfully translated into coordinated action and measurable business outcomes.

The Strategic Program Manager – IT partners closely with the Senior Director, IT and broader IT leadership team to provide holistic program management oversight of technology-enabled strategic initiatives, enterprise technology investments, digital capabilities, and strategic initiatives associated with enterprise transformation objectives. The position serves as the primary strategic liaison between the Strategic Enterprise PMO and Information Technology and acts as the bridge between the Strategic Enterprise PMO and IT PMO to support alignment, governance, visibility, and realization of strategic business outcomes.

Responsibilities  

  • Lead and deliver strategic programs aligned to approved strategic objectives.
  • Translate approved strategic intent into executable program plans, roadmaps, and initiatives.
  • Lead enterprise-level integration and execution activities required to achieve strategic IT program outcomes, including initiatives that span multiple functions, business units, and country enterprises.
  • Partner with the Senior Director, IT, IT leaders, Business Relationship Managers, project management resources, technical architects, and functional teams to provide holistic program management oversight of technology-enabled strategic initiatives, technology investments, enterprise platforms, digital capabilities, and associated enterprise risks.
  • Coordinate execution across IT, Sales, Customer Operations, CBCs, Strategic Marketing, Services, Operations, Finance, Legal, P&O, and other participating functional areas.
  • Manage program governance, risks, issues, dependencies, and change activities to ensure successful program delivery.
  • Monitor program performance and benefits realization against defined business, technology, and strategic objectives.
  • Facilitate alignment between enterprise strategic programs, technology strategy, technology roadmaps, regional and global technology priorities, resource capacity, technology readiness, and expected business outcomes.
  • Support resource planning, prioritization, and escalation activities required for strategic program success.
  • Provide executive-level reporting, recommendations, and decision-support materials.
  • Serve as the primary strategic liaison between the Strategic Enterprise PMO and Information Technology and as the bridge between the Strategic Enterprise PMO and IT PMO, translating enterprise strategy into actionable technology initiatives.
  • Work collaboratively with Strategic Enterprise PMO team members to identify, prioritize, structure, and deliver strategic programs that create value across North American country enterprises.

Qualifications 

  • Bachelor's degree; Information Technology, Computer Science, Information Systems, Engineering, Cybersecurity, Data & Analytics, Business Technology, or a related technology field preferred.
  • 12 (+) years of related professional experience preferred. Related experience may include but is not limited to leading strategic initiatives, enterprise programs, business operations, organizational transformations, consulting, technology strategy execution, digital transformation, enterprise technology programs, and/or cross-functional leadership.
  • Proven success leading complex cross-functional initiatives without formal reporting authority.
  • Strong program management, stakeholder management, and executive communication skills.
  • Strong business, technology, financial, and digital transformation acumen with the ability to connect program execution to business outcomes, value realization, technology enablement, and risk management.
  • Strong understanding of technology operating models, technology roadmaps, enterprise architecture, cybersecurity requirements, data governance, digital capabilities, and technology-enabled business transformation.
  • Experience working across multiple functions, priorities, technology teams, and stakeholder groups.
  • Proven success influencing decision-making, managing ambiguity, and operating with significant autonomy.
  • Strong negotiation skills with the ability to align priorities and influence outcomes across stakeholder groups.
  • Excellent presentation and communication skills with the ability to effectively communicate with audiences at all organizational levels.
  • Working knowledge of enterprise technology architecture concepts and the ability to develop and maintain a high-level understanding of enterprise systems and technology platforms.

Essential Job Functions 

  • Must be able to travel via airplane (inter)nationally.
  • Must have a valid driver’s license and be able to operate an automobile.
  • Must be able to regularly drive to Phoenix Contact USA’s Harrisburg area campus.
  • Must be able to travel overnight as dictated by circumstances.
  • Must be able to look at a computer screen for 4 hours at a time.
  • Comply with company dress code guidelines.
  • Punctuality in all areas is required.
  • Regular and on time attendance.
  • This is a hybrid position unless otherwise specified requiring 3 days in the office.

Perks & Benefits 

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!  

#LI-DZ1 

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.

 

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

 

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