Category Lead, Travel Insurance
About PhonePe Group:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
What to expect from this role:
- Opportunity to work on Travel Insurance related initiatives with key stakeholders of the Insurance industry in the country.
- End to end responsibility of the business including but not limited to P&L ownership, operational excellence, regulatory compliance and marketing.
- Collaboration with internal teams- product, business finance, customer service, etc to monitor and manage the category daily
- Track sales funnels, converted sales and revenues and plug the holes if any
- Discuss innovative financial solutions with Travel insurers and bring them to life on PhonePe platform.
- Benchmark customer experience and processes with other internal categories as well as competition – hence acting as a catalyst for improving process design for better customer experience.
- Work with data to help grow the business through interventions on product and technology.
- Responsible for management of business reporting and any ad hoc reporting from time to time. Proficient knowledge of MS Excel is a must
- Customer first attitude with a strong execution bias
- Experience of working with a highly skilled team across all functions
- To be a part of India's highly disruptive fintech wave
Ideal candidate for this role should:
- Preferably be an MBA with 2-4 years of experience
- Have work experience in business development and / or product development in a dynamic Travel insurance environment.
- Exposure to digital marketing will be an added advantage.
- Be agile and highly collaborative, communicate impressively
- Strong analytical acumen and problem solving
- Demonstrate deep understanding of insurance business
- Be highly data-driven and adept at balancing needs with business goals
- Be skilled in building and managing business alliances
- Thrive in a competitive and a result-oriented work environment
- Be able to create and own the processes on their own
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
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