Decision Scientist

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Position: Decision Scientist

Roles and Responsibilities:-

• Regular analysis of the transaction and customer behaviour data to identify the key fraud trends and develop strategies to prevent the fraud and reduce genuine customer impact.
• Develop key fraud metrics across different merchant categories and communicate portfolio trends with the respective stakeholders.
• Support ad hoc analytical projects.
• Interact with cross functional teams (product, tech, operation, compliance, business) to develop fraud risk solutions.
• Proactively identify opportunities to enhance the current fraud risk management process.
• Explore new tools and features for better fraud prevention.
• Work closely with the business team in developing strategies for the new product launch.

Skills and Qualifications:-

• Bachelor’s in engineering  or Master's degree in Management, Maths, Statistics or related quantitative discipline.
• You must have 3+ years of experience in data analytics / risk analytics / business analytics.
• Proficient in SQL. Should be able to write queries to manipulate and consolidate data from multiple data sources.
• Excellent Excel skills.
• Strong quantitative abilities, distinctive problem-solving and excellent analytical skills.
• Strong organisational, communication, presentation and project management skills.
• Good working knowledge of programming languages like Python, R, SAS.
• Theoretical and practical knowledge of statistical techniques such as regression, segmentation, forecasting.
• Working experience with BI tools (QlikView/Tableau/PowerBI/ QlikSense etc) will be an added advantage.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news