Business Analytics Lead (8+ Years)

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

What kind of person are we looking for?

First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If you're a curious mind and constantly questions the status-quo, then you'd fit right in with us.

The gig

• Own the entire analytics value delivery for the Merchant Business Unit through a team of analysts. The work involves understanding offline merchant ecosystems, payment acceptance, and the ecosystem of products and services built to support our merchant partners.
• Own end-to-end analytics support - including ownership of designing the right team structure, hiring, capability building & setting and maintaining a high bar for data driven problem solving.
• Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement .
• Work with the team to drive business actions & product decisions by generating insights from data and work on a holistic analysis to provide unbiased answers to various problem statements.
• Have a strong problem solving mindset and be able to apply the right analytical approach for solving the same.
• Be able to influence stakeholders across various functions to drive initiatives & data driven decision making.
• Be an integral part of the pod strategy and go beyond being an analytics counterpart

Job requirements

• Minimum 8+ years of analytics experience in relevant roles, with at least 2 years in a Product Analytics role.
• Experience leading analytics team as a people manager.
• Strong problem solving & analytical skills.
• Penchant for business & curiosity to understand how the product works.
• Experienced in handling large scale data and working on analyses using SQL.
• Experience in FinTech, merchant payments, or B2B platforms is a plus.
• Understanding of dashboarding principles and prior experience building such dashboards. Experience of working on QlikSense is a plus.
• Data modeling skills to manage ETL at scale by understanding data flow in the organization.
• Statistical modelling experience through Python or R is a good-to-have

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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