Manager, L&E Compliance

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Title - JD – Manager – L&E Compliance Bengaluru

About Team
This position in Ethics & Compliance team is responsible to initiate, design and ensure the implementation of policies, procedures and controls so that Company's compliance with employment laws is complied. This position serves as key strategic compliance partner for human resources on employment and labour compliance requirements.

About the role
1. Initiate and assist the relevant departments to design policies, guidelines and procedures to drive employment compliance across the enterprise.
2. Areas of scope include all company hiring practices, wages, discrimination/harassment, workplace violence, accessibility and other employment obligations. Monitor the implementation of employment compliance programs, systems and training.
3. Initiates cross-functional efforts to drive organizational alignment and ensure compliance with employment obligations.
4. Defines success metrics for areas of responsibility and integrates them into core business metrics. Monitor, evaluate and measure operational program processes for review with cross-functional teams to close employment compliance gaps, and drive continuous improvement.
5. Articulates corporate positions on compliance matters to regulators and external agencies and directs involvement with regulators to ensure compliance with all legal requirements.
6. Develops external relationships and alliances strengthening on the company’s reputation within compliance community and leads regulatory outreach meetings, ensuring that the company’s compliance programs, policies, procedures and reports are communicated in a persuasive, accurate and understandable way and that sensitive data is protected. Monitors emerging compliance requirements, including new regulations, and develops strategies to respond to compliance risk.
7. Ensures that compliance programs, policies, procedures and reporting are consistent with global direction and leverage global talent and resources.
8. Manage the development and implementation of cross-functional compliance risk identification, monitoring and assessment procedures. Conduct and direct assessments to identify required compliance strategies and action plans for review with cross-functional teams and provide feedback and recommendations for process controls or policy improvements.
9. Collaborate with compliance training & communications team relating to communications, alerts and tools for educating partners. Assisting the relevant department to implement the changes in laws and notifications to ensure compliance of all such new developments of regulations, notifications or circulars.
10. Capable of understanding and interpreting the legal framework of labour and employment laws and the changes therein such as adapting to new framework of codes.
11. Drafting and vetting of all statutory notices on the subject areas and ensuring the closure of notices by adequate representations in the concerned departments. Maintaining the MIS for market and global reporting’s.
12. Ensuring the contractor compliances are complied with all the applicable legislations.
13. Labour Codes Implementation.

What you will need
8+ years of experience of working in Technology/Product/ Ecommerce/Consulting organizations driving employment charter. Knowing International labour laws is additional advantage.
Experienced in implementing and managing employment law compliance programs and possesses good communication skills. Detail and process oriented, thought leader and is well versed with latest trends in their core areas and their applicability for business impact.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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