Sales Operations Coordinator

Piedmont Door Solutions, has been the Southeast’s leading choice in pedestrian door and entrance solutions since 2001. With each job, we pride ourselves in unmatched customer service, passion for detail, and catering to our clients' unique needs.

Job Summary

The Sales Operations Coordinator supports the branch’s success by acting as a key partner to the Branch Manager and Business Development Manager (BDM), facilitating sales execution, job staging, inventory management, and operational data accuracy. This role bridges inside sales and field operations by ensuring sales and job data are captured correctly in NetSuite, inventory is properly received and staged, and service schedules are aligned with customer expectations.

Key Responsibilities

• Partner with BDM and Branch Manager to create and maintain purchase orders, inventory items, and job staging.
• Support sales processes by entering estimates, customer records, and opportunity updates into NetSuite accurately and on time.
• Track sales opportunity activity, customer contacts, and forecasting data in NetSuite.
• Collaborate across departments to maximize customer satisfaction and internal alignment.
• Monitor and coordinate technician dispatching using MSI when directed by the Branch Manager.
• Manage inventory movement, receiving, and job staging processes when directed by Branch Manager.
• Ensure all order documentation is correctly uploaded and projects are fully processed in NetSuite.
• Participate in daily branch coordination to align on scheduling, logistics, and customer commitments.

What We Offer

• Competitive base salary (commensurate with experience)
• Comprehensive Benefits: Medical, dental, and vision
• Paid time off and holidays

#LI-FL1