Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses. We work with thousands of startup and small business customers, and we are growing rapidly.
Account Managers on our Finance Operations team manage the bookkeeping and accounting back office needs for a portfolio of customers. As an Account Manager, you will leverage our proprietary software to eliminate common errors, deliver better results, and provide an elevated customer experience overall.
This is a hybrid role based in our Nashville Ops HQ, with the opportunity to apply to become remote upon demonstrated good performance. Our office is based in the WeWork in Music Row, and we supply snacks, lunch, and good vibes!
Why Join Us?
- Fast-Track Your Career: Get hands-on experience with a variety of industries, business models, and financial operations.
- Learn & Grow: We provide structured training, mentorship, and career development opportunities.
- Collaborate in a Fun & Supportive Team: Work alongside friendly, ambitious colleagues in our vibrant WeWork office in Music Row (snacks, lunch, and good vibes included!).
About You
- 2+ years of experience in a finance, accounting, consulting or business role or B.S. or MS. in related field
- Tech savvy and a fast learner
- Demonstrated problem solving and critical thinking skills
- Good customer management skills, including polite and professional communication
- Experience with Excel/Google Sheets
About Pilot
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 2,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.
Why Pilot?
- We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
- The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
The base pay range target for the role seniority described in this job description is $50,000-$83,000 in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.
Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.
