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Senior Fraud and Authentication Consultant

US - Remote

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

At Pindrop, we recognize the human voice as a uniquely personal identifier, central to safeguarding identity in a world filled with sophisticated fraud, including the threats of deepfakes. We’re leading the way in authentication, fraud prevention, and voice-based trust solutions—helping enterprises create secure, seamless digital experiences. Here, you’ll be part of a dynamic, supportive team driven by Innovation, Customer Advocacy, Excellence, and Impact. Your expertise will fortify trust for our clients while building a more secure digital world.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What You’ll Do

  • Serve as a trusted advisor to Pindrop’s most strategic customers, delivering expert technical and business guidance through all phases of solution lifecycle—from discovery and implementation to optimization and ongoing value realization.
  • Lead complex client engagements: assess needs, define solutions, and drive successful outcomes that maximize customer value from Pindrop’s platform.
  • Conduct workshops, technical assessments, and executive briefings on best practices for authentication, fraud prevention, and voice biometrics.
  • Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure alignment and a seamless customer experience.
  • Analyze client business processes, identify opportunities for improvement, and recommend solutions that enable operational efficiency and risk mitigation.
  • Guide customer teams through complex integrations and change management, resolving technical issues and ensuring adoption of Pindrop solutions.
  • Develop and maintain thought leadership—authoring white papers, case studies, and reusable best practice resources for both customers and internal teams.
  • Mentor colleagues and contribute to a culture of continuous learning and consulting excellence.

Who You Are

  • You are a relationship-driven consultant with deep expertise in enterprise technology, financial services, SaaS, risk management, and transformative customer engagement.
  • You thrive on solving complex problems at the intersection of people, process, and technology.
  • You are resourceful, highly AI fluent, proactive, and communicate value with clarity to executive and technical audiences alike.
  • You build quick trust through case analysis and persistent follow-up while inspiring confidence and driving high-impact results for customers.
  • You are resilient in the face of challenges, change, and ambiguity.
  • You are optimistic, seeing every challenge as an opportunity to learn and innovate.
  • You take accountability, do what you say you’ll do, under-promise and over-deliver.
  • You remain nimble, adaptable, and focused on the bigger picture when business priorities evolve.

Your Skillset

  • 7+ years of consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech environments.
  • Demonstrated ability to lead complex client engagements and solve challenging business/technical problems.
  • Expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.
  • Outstanding client relationship skills and comfort presenting to C-level/executive stakeholders.
  • Experience with contact center technology, voice biometrics, or security solution integration.
  • Management consulting background or work in high-growth technology environments.
  • Technical certifications (AWS, security, networking) or advanced degree.
  • Background producing thought leadership content (whitepapers, best practices).

As a Senior Consultant at Pindrop, you’ll help the world’s most security-conscious organizations realize the full value of voice-based authentication and fraud prevention. Your impact will be visible in customer success, lasting relationships, and influence on the evolution of voice security. You’ll collaborate with top talent in technology and consulting, drive transformative projects, and shape industry best practices—all while growing your own expertise and career in a cutting-edge space.

What We Offer

  • Competitive compensation, including equity for all employees
  • Unlimited Paid Time Off (PTO)
  • Paid Parental Leave—equal for all parents, including birth, adoptive & foster parents
  • One year of diaper delivery for your newest addition to the family
  • One-time home office allowance
  • Remote-first environment
  • Company holidays
  • Annual professional development and learning benefit
  • Pick your own Apple MacBook Pro
  • Retirement plan with competitive 401(k) match
  • Wellness program including Employee Assistance Program and 24/7 Telemedicine

This job will remain open 60 days after 8/11/26.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range

$109,000 - $140,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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By submitting your application, you acknowledge receipt of Pindrop’s Candidate Privacy Notice, and have read, understand, and consent to the following:

  • Pindrop collects and processes your personal data for the purpose of evaluating your job application, including your resume and cover letter, submitted questionnaires, and assessment results.
  • Any skills assessments and any job interviews may be recorded by Pindrop and its service provider, CoderByte, including all video, audio, and other recordable data; the data recorded may constitute "biometric information" under specific state privacy and/or biometric laws. 
  • Interview recordings and Deepfake Data may be used for fraud prevention and security verification. Interview recordings may also be used to evaluate your qualifications for the role. We will not use your interview audio or video content to train AI models. Pindrop may use Deepfake Data to improve the accuracy of our fraud detection systems.
  • Your personal data will be stored primarily in the United States, and if you are an international applicant, your data may be transferred across borders with appropriate safeguards.
  • Your personal data will be retained for up to six months unless you provide explicit consent for future job opportunities, and you may request deletion of your data subject to applicable legal requirements.
  • Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
  • You have rights regarding your personal data, including the right to access, correct, delete, or object to processing, and that you can contact privacy@pindrop.com to exercise these rights.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pindrop’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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The application deadline for this role is October 7, 2026