Sales Development Representative (Contractor)
Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (37,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
Role Overview
Responsibilities
- Own the full top-of-funnel outbound prospecting process across prioritized accounts.
- Research and segment accounts, identify key decision-makers, and develop personalized outreach strategies.
- Execute multichannel outreach (cold calls, emails, LinkedIn, events) with tailored messaging that addresses prospects’ pain points and use cases.
- Qualify both inbound and outbound leads based on BANT/CHAMP or similar frameworks.
- Book high-quality discovery calls and meetings for Account Executives; track conversion and pipeline contribution.
- Act as the first line of consultative engagement, effectively communicating our product value and technical differentiators.
- Collaborate with marketing on ABM campaigns, event follow-up, and lead nurturing strategies.
- Provide insights to sales and marketing teams by analyzing outreach results, objections, and lead quality.
- Maintain accurate lead and opportunity data in CRM systems and help optimize sales workflows.
- Share best practices across the team.
- Stay current on industry trends, competitive landscape, and product updates to deliver value-led outreach.
Qualifications
- Bachelor’s degree or equivalent professional experience.
- 3–5 years of experience in B2B sales development, inside sales, or account management—preferably in the tech/SaaS industry.
- Proven success generating pipeline and achieving outbound KPIs.
- Excellent written and verbal communication skills in English, Bahasa Malaysia, and Mandarin.
- Proficiency in CRM and sales engagement platforms (e.g., Salesforce, HubSpot, Outreach, Salesloft).
- Strong understanding of modern sales methodologies (e.g., MEDDIC, SPIN, Challenger).
- Self-starter with the ability to work independently and in collaboration with cross-functional teams.
- High degree of professionalism, curiosity, and resilience.
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
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