Job Application for Information Technology Specialist at TiDB

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Job Responsibilities：

IT Asset Management
- Responsible for inventory and maintenance of the company’s IT hardware and software assets, ensuring the accuracy and completeness of asset information.
- Follow up on procurement processes, vendor communication, inventory registration, and reimbursement management.
- Manage and maintain the office and R&D infrastructure, including network, Zoom meeting systems, VPN, and servers.
- Provide user support and account management for Google Workspace (Gmail, Drive, Groups, Calendar, etc.).
- Use and manage various asset management systems (e.g., JAMF) proficiently.
- Assist in maintaining organizational structures, group permissions, and email security policies.
- Participate in daily information security management and incident response.
- Support the IT team in implementing and enforcing security policies and best practices.

Requirements：：
- Bachelor’s degree or above in Computer Science or a related field, with at least 2 years of relevant experience.
- Hands-on experience in common network configuration and troubleshooting (e.g., Wi-Fi, VPN, DNS, access control) is a plus.
- Experience with automation tools or basic development skills is preferred.
- Strong English and Chinese communication skills, able to communicate fluently in both languages.
- Familiarity with common office equipment, network devices, and operating systems (Windows / macOS / Linux).

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.

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Information Technology Specialist

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