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Project Manager

USA - Remote

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

We are looking for a Project Manager to work with the Professional Services team at Ping Identity. The Professional Services team is part of our Global Customer Care organization. We provide professional services for identity and access management that support Customer and Workforce identities leveraging Ping software and cloud solutions.

You will report to the North America Senior Manager and will play an essential role in Professional Services' commitment to deliver successfully on engagements striving for predictability, repeatability and financial responsibility. We are looking for someone who enjoys leading engagements for external clients and one who can manage a portfolio of lite to complex projects. You will have several years of experience in project management best practices, consulting, and leading technology implementation projects. You will join a happy and highly effective team with a focus towards mentorship, team work and personal development. Our goal is not just to make our customers successful, but to take your project management skillset to the next level. 

You Will:

  • Be the primary point of contact overseeing engagements delivered by Ping or Ping Partners.
  • Build relationships with customers, partners, and team members
  • Manage a portfolio of projects that support external customers
  • Manage outcomes to resolve issues, conflicts, risks, escalations and dependencies
  • Flourish in a collaborative environment, demonstrating teamwork and excellence
  • Provide proactive written/verbal status updates to customer, partners and leadership on key project metrics
  • Maintain forecasting for projects, support invoicing and resourcing efforts for the Professional Services team

You have:

  • 5+ years of project management experience in consulting and technology implementation
  • 3+ years of experience within a Professional Services organization at a Cloud software or SaaS company
  • Experience managing engagements with external delivery partners
  • Motivated and comfortable adapting to change and competing demands with timelines
  • Bachelor's Degree or equivalent work-related level of experience.
  • PMP Certification
  • Can independently deliver results & embrace a process-driven environment
  • Exceptional skills around communications and delivery, both verbal and written
  • Willing to travel up to 20% (depending on projects)

You have an advantage if you have:

  • Experience deploying projects in Identity Management or Cybersecurity domains
  • Fortune 500 business or technology consulting background
  • Experience motivating teams
  • Spanish language skills

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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