Austin Office Administrator

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

The Office Administrator serves as the principal administrative point of contact for staff at the Austin location. This role entails a diverse array of significant office responsibilities for personnel across all business units. Responsibilities include interfacing with internal and external stakeholders in facilities management, vendor relations, property management, and procurement.

Main Responsibilities

• Oversee office operations and facilities to ensure efficient and effective functionality.
• Manage and direct visitors to the offices and handle telephonic inquiries in a professional and courteous manner.
• Process property and office facilities requests, including identifying contractors, obtaining quotations, and specifying work orders.
• Procure and maintain an inventory of office equipment (telephones, computers, printers, etc) and supplies.
• Replenish the kitchen with food, beverages, and staff amenities on a weekly basis while managing spend of these items within the allotted budget.
• Serve as a liaison to vendors, including office suppliers, shipping companies, leasing offices, and caterers.
• Coordinate event planning, such as ordering catering for meetings and organizing venues for staff events.
• Maintain a professional relationship with the landlord and liaise regarding building maintenance issues.
• Assist new office staff with onboarding by providing new hire kits and ensuring a seamless first day in the office.
• Support visitors with local travel arrangements and meeting coordination as required.
• Collaborate with Human Resources, Legal, Finance, and IT departments on employee-related or administrative matters as necessary.
• Ensure office health and safety compliance, including the arrangement of First Aid and Fire Marshal training.
• Serve as a cultural representative and foster a positive working environment within the office leading with the 10/10 philosophy in mind.
• Complete additional duties as assigned by the Director, Culture and Places.

Required Skills & Qualifications

• US High School Diploma or equivalent.
• Demonstrated experience in an office role with increasing responsibility, providing the knowledge, skills, and abilities to perform at the role level, typically gained through 2-5 years of progressive experience.
• Proficiency in computer usage, including online ordering systems, Google Docs, internet research, and basic troubleshooting of audiovisual systems. The company operates on Macs and utilizes Apple TVs.
• Availability for travel as required (approximately 3-5 times per year).
• Strong motivation and performance-driven attitude, with the capacity for professional growth.
• Ability to multitask and prioritize responsibilities effectively.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• High level of integrity and social awareness for diverse cultures and languages.
• Comfort and assertiveness in interacting and communicating with internal and external individuals at all levels, including executive management.
• Professional, courteous, and personable demeanor.
• Ability to work collaboratively as part of a team.

Preferred

• Associate’s Degree.
• Experience in a fast-paced office environment.
• Experience within an organization with global corporate locations.
• Familiarity with Adobe Suite, JIRA, FreshService, Canva, Slack, Zoom and Concur.

Salary Range: $43,000 - $53,000 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits: 

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.