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AI Automation Engineer
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Ping Identity is seeking a creative and technically curious AI Automation Engineer to join the Data & AI team within the Office of the CIO. This is a unique opportunity to shape how Ping leverages agentic AI and intelligent automation to drive enterprise transformation.
As an AI Automation Engineer within Ping Identity’s Office of the CIO, you’ll play a key role in shaping and building our enterprise AI strategy. You’ll work closely with stakeholders from business, IT, engineering, and data teams to gather use cases, translate them into future-state process designs, and design, build, and deliver intelligent agents that augment workflows and drive enterprise efficiency.
This role is ideal for someone who thrives at the intersection of process optimization, intelligent automation, and enterprise enablement. You’ll partner with data engineers, architects, and platform administrators to shape how off-the-shelf and custom-built AI agents coexist and scale across the business. You’ll help define where AI can add value, how agentic platforms are governed, and how we responsibly deploy automation to drive impact.
You will:
- Lead discussions with stakeholders across business operations, IT, engineering, and data teams to gather and clarify requirements, processes, and solution designs.
- Help identify and prioritize high-impact business use cases where agentic AI can augment or automate workflows.
- Translate use cases into future-state process diagrams and conceptual architectures that illustrate how intelligent automation will be delivered.
- Design and configure intelligent agents to automate business processes using modern orchestration platforms (no-code or low-code).
- Manage intake and prioritization of automation use cases from multiple business units.
- Partner with data engineers, architects, and platform teams to align enterprise AI platforms with bespoke agent implementations.
- Support business stakeholders through AI adoption and change management, including direct collaboration when building and configuring intelligent agents.
- Facilitate demonstrations, user acceptance testing, and change adoption activities related to agent releases and enhancements.
- Understand interdependencies between people, processes, and technology across functions to inform strategy and solutioning.
You have:
- 3–5 years of experience in roles such as RPA Developer, Platform Administrator, Integration Specialist, Data Engineer, or similar positions focused on process automation or enterprise systems.
- Demonstrated ability to translate business needs into solution workflows — including process mapping, future-state design, and operational requirements.
- Familiarity with AI-driven automation tools, including orchestration platforms (low-code/no-code or custom frameworks).
- Strong communication skills, with confidence navigating both technical teams and business stakeholders.
- Hands-on experience delivering enterprise process automation or digital transformation projects from ideation through deployment.
- Working knowledge of enterprise operations, including how cross-functional teams interact and depend on each other.
You have an advantage if:
- You have contributed to production-grade automation initiatives that incorporate AI agents, retrieval-augmented generation (RAG), or orchestration layers.
- You have written and tested prompts or workflows used in enterprise AI automation.
- You have worked on or alongside technical teams deploying intelligent or autonomous systems.
- You have translated business use cases into future-state process diagrams or conceptual architectures.
- You have a background in business or technology consulting, enterprise systems implementation, or platform configuration work.
USA: $120,000 to $150,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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