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Marketing Operations Manager

USA - Remote

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

In this role, you will serve as the technical and strategic bridge between sales engagement and marketing automation, ensuring our tech stack—specifically RingLead, Salesloft, and Qualified are optimized for lead flow, data integrity, and cross-functional alignment. You will be the primary architect of our SDR tech stack, ensuring that Salesloft and RingLead are perfectly synchronized with Salesforce and Marketo. Your mission is to ensure that the Sales team receives the right data at the right time, follows a cohesive multi-channel strategy, that compliments broader Marketing efforts. 

You will

MarTech Administration & Strategy

  • RingLead Mastery: Serve as the architect for data orchestration. Manage deduplication, lead-to-account matching, and routing rules to ensure the database remains clean and actionable.
  • Salesloft Strategic Ownership: Administer Salesloft at a global level, managing governance, user permissions, and technical integration with Salesforce to ensure seamless activity logging.
  • Qualified Strategy: Assist in the design and deployment of email sequences. Fine-tune AI prompts to ensure outgoing messaging remains on-brand, human-centric, and highly relevant to specific personas with a seamless handoff to the Sales team. 
  • System administration: Manage user access, security settings, and profiles across MarTech platforms.
  • Processes and Technical Governance: Establish global naming conventions and system-wide security protocols.

Email & Engagement Strategy

  • Lifecycle Alignment: Partner with the campaigns team to ensure Salesloft cadences complement—rather than conflict with—marketing emails. 
  • Inbound Conversion: Ensure real-time website engagement triggers the correct Salesloft tasks or routes leads instantly via RingLead.
  • Governance & Deliverability: Monitor sender reputation across sales email domains, ensuring all automated communications follow best practices.

Data Privacy 

  • Privacy & Compliance: Ensure technologies adhere to corporate, legal, and privacy regulations (e.g., GDPR, CCPA).
  • DataGrail: Support Data Subject Access Requests and Deletion Requests of key sales and marketing technologies.
  • Data Retention: Manage and execute data retention protocols across key technology to maintain alignment with legal requirements and internal governance policies

You have

  • 5+ years of experience in a Sales Operations or Marketing Operations role (preferably in the Enterprise B2B tech space) with hands-on expertise in RingLead and Salesloft. RingLead Certified Expert ideal. 
  • Strong understanding of the workflows between Sales tools (RingLead and Salesloft) and Salesforce and Marketo
  • Deep understanding of sales processes and revenue operations
  • Ability to identify and solve complex problems across multiple systems with various stakeholders
  • Must be an effective communicator (written and verbal), with an ability to manage multiple priorities on tight deadlines while maintaining strong attention to detail

 

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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