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Chief of Staff, CRO

USA - Remote

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

Chief of Staff to the CRO

The Chief of Staff to the CRO serves as a strategic partner and force multiplier for Ping Identity’s global revenue organization, including Sales, Sales Operations, Marketing, Solutions Engineering, Partners, Sales Enablement, and related revenue functions.

This role helps translate the CRO’s strategic priorities into operational execution across the Go-To-Market organization. The Chief of Staff partners across Sales, Marketing, Customer Experience, Finance, and Product to ensure the organization remains focused on the highest-impact initiatives required to scale revenue predictably.

Success in this role requires strong business judgment, operational rigor, and the ability to influence senior leaders across a cross-functional environment.

Key Areas of Focus

Leadership Alignment

Serve as a trusted advisor and sounding board to the CRO while helping ensure alignment across the GTM leadership team.

  • Facilitate alignment and accountability among senior leaders across Sales, Marketing, Product, Finance and Customer Experience
  • Represent the CRO in key leadership meetings and forums, acting as a proxy when appropriate to advance priorities and drive alignment.
  • Ensure clear context and priorities flow across the organization so teams can execute effectively
  • Help focus leadership attention on the most important revenue drivers

Revenue Operating Rhythm

Manage the operating cadence that drives visibility, accountability, and execution across the GTM organization.

  • Structure leadership meetings, forecast discussions, and business reviews
  • Partner with Sales Operations and Finance to ensure consistent operational cadence and performance visibility
  • Ensure leadership discussions translate into clear decisions and execution plans

Strategic Revenue Initiatives

Support execution of the CRO’s highest-priority strategic initiatives.

  • Drive cross-functional programs such as strategic deal initiatives, GTM readiness for product launches, and sales coverage optimization
  • Identify opportunities to improve operational effectiveness across the revenue organization
  • Ensure key initiatives move forward with clear ownership, milestones, and accountability

Candidate Profile

The ideal candidate combines strategic thinking, operational discipline, and strong interpersonal influence. They are known for driving alignment among senior leaders, simplifying complex problems, and ensuring organizations execute effectively against leadership priorities.

Successful candidates typically demonstrate:

Executive Influence and Alignment

  • Ability to drive alignment and facilitate high-quality decision-making among senior leaders
  • Comfortable influencing executives and driving outcomes without direct authority
  • Highly collaborative and motivated by shared outcomes across functions
  • Willingness to constructively challenge the status quo while maintaining strong working relationships

Go-To-Market and Revenue Expertise

  • Strong understanding of B2B enterprise sales organizations and the revenue lifecycle
  • Familiarity with key revenue metrics including pipeline generation, conversion, and revenue performance
  • Experience supporting cross-functional initiatives across Sales, Marketing, Product, and Finance organizations

Strategic and Analytical Execution

  • Strong written and analytical skills with the ability to derive insights from complex data, systems, and processes
  • Ability to synthesize complex topics into clear narratives for executive audiences
  • Proven ability to manage complex cross-functional initiatives and drive operational follow-through
  • Experience supporting change or transformation initiatives in fast-moving organizations

Operating Discipline and Personal Effectiveness

  • Highly organized with the ability to manage multiple priorities simultaneously
  • Detail-oriented with high standards for preparation, accuracy, and follow-through
  • Comfortable operating at both strategic and tactical levels
  • Maintains the highest level of professionalism and discretion when handling sensitive information

Base Salary Range: $185,998 - $265,711 + Bonus

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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