Back to jobs
New

Computer Technician

Panama City, FL

POSITION DESCRIPTION:
Pioneering Evolution is seeking a motivated and skilled Computer Technician to provide technical support and system maintenance for Department of Defense (DoD) environments. Based in Panama City, Florida, the Computer Technician will be responsible for configuring, troubleshooting, and maintaining hardware and software systems, as well as providing on-site and remote support to end users. This position requires the ability to travel to DoD sites across the continental United States, often in support of fielding efforts, upgrades, or technical troubleshooting. A strong understanding of computer systems, networking basics, and DoD IT compliance is essential. This role requires the ability to obtain and maintain a Secret Clearance.

RESPONSIBILITIES:

  • Install, configure, and maintain desktop and laptop systems, peripherals, and software in accordance with DoD standards.
  • Provide Tier I/II technical support for hardware and software issues both locally and remotely.
  • Travel to DoD sites to support system deployment, maintenance, and troubleshooting (up to 30% travel).
  • Perform imaging, patching, and software updates to ensure system security and functionality.
  • Maintain detailed asset records, inventory, and documentation of all systems and equipment.
  • Work closely with engineers and program managers to support project milestones and deadlines.
  • Ensure compliance with security protocols and assist with system accreditation requirements.
  • Conduct user training and provide clear technical instructions to end users in person and over the phone.
  • Support incident response, diagnostics, and resolution in accordance with SLAs.

REQUIRED EXPERIENCE:

  • Associate’s Degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered.
  • 2–4 years of experience in a hands-on technical support or computer technician role.
  • Proficiency in Microsoft Windows operating systems, imaging tools (e.g., MDT, Clonezilla), and standard office software.
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP) and basic troubleshooting.
  • Experience with DoD systems or working in a secured IT environment.
  • Strong communication and customer service skills.
  • Ability to travel up to 30% to DoD installations and facilities across the U.S.
  • Must possess a valid driver’s license and be willing to travel on short notice.
  • Must be a U.S. citizen with the ability to obtain and maintain a Secret clearance.

DESIRED EXPERIENCE:

  • CompTIA certifications such as A+, Security+, or Network+.
  • Experience with Active Directory, Group Policy, and remote management tools.
  • Knowledge of DoD cybersecurity requirements and RMF processes.
  • Experience working in support of Navy, Marine Corps, or other DoD programs.
  • Familiarity with ticketing systems such as Jira, Remedy, or ServiceNow.

WHO WE ARE AND WHAT WE OFFER:

In addition to competitive salaries and opportunities for professional development and advancement, our employees enjoy a comprehensive range of benefits. To keep pace with the changing needs of our employees, we continually evaluate benefit plans. Current benefits include:

  • Paid time off
  • 10 paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Legal assistance
  • Company-paid life insurance and AD&D
  • Company-paid long-term and short-term disability insurance
  • Tuition reimbursement
  • 401(k) plan with company contribution

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pioneering Evolution’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.