Director, Delivery and Implementation LATAM
Summary
The implementation team at Pismo manages exciting new projects related to payments and banking, guiding our clients from contract signature to go-live.
What you'll do
- Leading Pismo's Implementations projects.
- Project management.
- Relationship w/ 3rd parties (Product Managers, Engineering, Sales, etc).
- Customer-oriented view.
- Define team goals and responsibilities.
- Oversees implementation projects.
- Track and Implement KPIs.
- Ensuring visibility of project evolution to stakeholders.
- Optimise time to value for clients and consistently maintain reasonable timelines.
- Define and improve deployment process.
- Bringing feedback/insights to leaders.
- Be aware of the features and evolutions of the Pismo platform.
- Deployment requirements knowledge.
Minimum Qualifications
Language Skills:
- Advanced English Level
Technical Skills:
- Proven strong experience in new clients: Onboarding/Implementation stage
- Banking, Fintech, and Portfolio, Program or Project Management
- Excellent organisation, team-building, coaching and mentoring, project management and time management skills
- Strong analytical, statistical and problem-solving skills
- Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
- Ability to communicate effectively with high level clients and with all levels of management in Pismo
Core Benefits
- Remote work
- Flexible hours
- Meal & Food vouchers
- Remote work financial support
- Life Insurance
- Medical and Dental
- Assistance Employee child care benefit: daycare
- Private Pension (2x1)
- Vidalink partnership
- Support for studying languages
- Incentive for AWS and GCP certifications
- Sesc Partnership
- Performance Incentive Plan
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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
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