Manager, Media Sales Client Services

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

 

About the Role:

As a member of our Sales team, your commitment to excellence and passion for helping people succeed are the foundations for your career growth at PitchBook! With our customers’ success comes our success, and we are dedicated to providing them with the highest level of service and expertise.

At the core of our business is our commitment to understanding our clients' needs, challenges, and opportunities. As a member of our team, you'll be at the forefront of emerging trends and technologies by working closely with clients to position our products and services in a way that helps them achieve their goals. You will enjoy access to extensive training and development opportunities, including ongoing coaching and mentorship from experienced sales professionals. We are committed to helping you achieve your personal and professional goals, and we can’t wait for you to join the team!

We are seeking a dynamic and experienced professional to join our team as the Manager, Media Accounts. In this leadership role, you will be responsible for overseeing the Media Sales Account Management team, managing client relationships, understanding client needs, collaborating with Editorial, Marketing, and Research teams to ensure the successful execution of media sales strategies. 

 

Primary Job Responsibilities:

• Lead, manage, and mentor the Media Sales Account Manager(s) and Sales Coordinator to drive individual and team success 
• Foster a collaborative and high-performance culture within the Account Management team 
• Develop and maintain a strong relationship with media clients by understanding their business objectives, metrics of success, and managing campaign workback schedules 
• Serve as the primary point of contact for enterprise clients, specifically for large campaigns and white label custom research 
• Regularly assess client satisfaction and proactively solve any concerns or issues 
• Identify strategic growth opportunities within the business to strengthen client relations, cross departmental relationships, campaigns, and tech stack 
• Act as the main point of contact between Media Sales and Editorial to ensure alignment and that client needs are met 
• Collaborate with Marketing to facilitate sponsorship of client-facing events including client golf outings, webinars, and International Women’s Day events 
• Partner with Data Operations and Product to provide insights and reporting of newsletter subscribers, impressions, and clicks 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

 

Skills and Qualifications:

• Bachelor’s degree required 
• 5+ years of experience in Sales and Account Management, preferably within the media or financial service industry
• 2+ years of management experience with demonstrated ability to lead, manage, and mentor 
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients and internal teams 
• Proven ability to lead and motivate a high-performing team 
• Strategic thinker with the ability to develop and execute effective sales strategies 
• Strong analytical and problem-solving skills 
• Ability to work in a fast-paced environment 
• Proficiency in Salesforce 
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily 

 

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

 

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days 

 

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

 

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend  

 

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

 

Compensation

• Annual base salary: $111,840-$141,250
• Target annual bonus percentage: 10%

 

*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location. 

 

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 4+ days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

 

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

 

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

 

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